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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7210 reviews)

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4.84

Based on 7,210 reviews, last reviewed 19th Aug 2026

18% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Online chat with Angelina. Did the online chat with Angelina. I had managed to forget my memorable word (doh). She sent me the link, helped me to get logged in. She then changed... Read more Reviewed on: 19th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7210)

EASY TO DEAL WITH

EASY TO DEAL WITH AND GOOD INVESTMENT RATES Reviewed on: 5th August 2024

One brief telephone call sorted out the issue, resol...

One brief telephone call sorted out the issue, resolved my concern and started my new saving plan. Reviewed on: 5th August 2024

Paying money online into an account

I called into the branch in Bishops Stortford on 29th July to ask about customers paying money online into our account and the lady was very helpful and informative. Reviewed on: 5th August 2024

All round great savings

Customer services were able to solve my problems quickly and on the first call. The wait time on the phone wasn't as long as some other banks. This building society has some excellent rates for existing customers. Reviewed on: 5th August 2024

Very good service every time I pop in

Very good service every time I pop in Reviewed on: 5th August 2024

Savings survey

Staff always helpful and friendly Reviewed on: 5th August 2024

The New Girl

I was served by one of your new trainees who was very friendly and efficient Reviewed on: 5th August 2024

Ian as very thorough, patient & helpful with our por...

Ian as very thorough, patient & helpful with our portfolios. Reviewed on: 5th August 2024

They forgot to process my application.

They forgot to process my application. I had to ring in after a month of not hearing anything to get it sorted Reviewed on: 5th August 2024

Good Customer Experience

Spoke to two people, both really helpful and went the extra mile. Pleasure to talk to Reviewed on: 5th August 2024

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