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Saffron Building Society: Savings reviews

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4.76
Based on 6,356 reviews, last reviewed 30th Mar 2026
108% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
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2%
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2%

Latest highest rating:

5

Great customer service Always so helpful and patient, with myself and my elderly mothet Reviewed on: 30th March 2026
Caroline Penny's avatar
Caroline Penny

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6356)

Savings Review

4
Its good to have helpful and prompt customer service Reviewed on: 18th September 2023
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Saffron Member

Savings Review

3
Improve the efficiency of your app Reviewed on: 18th September 2023
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Saffron Member

Savings Review

4
No problem with recent interaction but more online information when opening account would be good. Would also like to use the app. but my phone not compatible Reviewed on: 18th September 2023
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Saffron Member

Savings Review

4
N/A Reviewed on: 18th September 2023
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Saffron Member

Savings Review

3
The organisation need to get more up yo date in the way they do I'd checks and do things online rather than by post Reviewed on: 18th September 2023
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Saffron Member

Savings Review

5
It’s good to be able to see a real person and not have to do transactions on line Reviewed on: 18th September 2023
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Saffron Member

Savings Review

3
Saffron BS have a very dated KYC handling policy, where as most of its peer group has gone electronic with verification including taking pictures of photo IDs, proof of address and electronic checking of nominated accounts. Reviewed on: 18th September 2023
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Saffron Member

Savings Review

5
No Reviewed on: 18th September 2023
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Saffron Member

Savings Review

5
Online Maturity Instructions, balance transferred to new fixed rate account, easy and quick via online account Reviewed on: 18th September 2023
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Saffron Member

Savings Review

3
Secure online messages are not read even after a week. Not good enough. Freephone was answered in an acceptable timeframe and issue dealt with quickly. Reviewed on: 18th September 2023
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Saffron Member

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