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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.84
Based on 7,219 reviews, last reviewed 21st Aug 2026
19% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First class service in every respect at Royston First class service in every respect at Royston Reviewed on: 21st August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7219)

Slow & Inefficient

1
Applied for existing members account and had heard nothing after 3 weeks - no acknowledgement, absolutely nothing. Rang, 10 applications still ahead of mine. Then account suddenly opened same day but additional email to advise details on existing account changed - another phone call to establish what had been changed. Too much hassle for a variable rate account so went elsewhere. Reviewed on: 15th January 2024
Catherine J's avatar
Catherine J

The young lad I spoke to on the phone was great tryi...

2
The young lad I spoke to on the phone was great trying to resolve my issue with my password. But the password were rubbish and didn’t work so I didn’t get my issue sorted. Reviewed on: 15th January 2024
Nick H's avatar
Nick H

The customer service from Jessie was excellent

5
The customer service from Jessie was excellent Reviewed on: 15th January 2024
William 's avatar
William

Little contact with customer service but excellent w...

5
Little contact with customer service but excellent when needed. ! appreciate the good interest rate but the amount that can be deposited for the best rate is limiting. Reviewed on: 15th January 2024
David R's avatar
David R

I wanted some variable rate accounts locked into fix...

5
I wanted some variable rate accounts locked into fixed rates Reviewed on: 15th January 2024
michael b's avatar
michael b

Always very helpful

5
Always very fair and helpful Nothing is too much trouble for your staff Reviewed on: 15th January 2024
Brian B's avatar
Brian B

Rigid application of rules

1
Rigid application of rules without really understanding the effect of that decision on customer Reviewed on: 15th January 2024
Richard P's avatar
Richard P

Efficient and with no problems in transferring from...

5
Efficient and with no problems in transferring from my account Reviewed on: 15th January 2024
Jonathan S's avatar
Jonathan S

A few issues

4
I wanted to open a savings account but they can't accept money from a bank card over the phone, unlike the Cambridge. Also not recognised as a payee by my bank HSBC so account not opened unfortunately. Staff very helpful and friendly but...... Reviewed on: 15th January 2024
Randall E's avatar
Randall E

Professional, friendly staff

5
The staff I deal with are always friendly, helpful & professional. Reviewed on: 15th January 2024
Jonnylion's avatar
Jonnylion

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