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Saffron Building Society: Savings reviews

4.76
Based on 6,368 reviews, last reviewed 2nd Apr 2026
111% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Phone call with Sophia. Phone call with Sophia. Very helpful, good to speak to a real person. Reviewed on: 2nd April 2026
AJ C's avatar
AJ C

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6368)

Savings Review

5
I phoned on a bank holiday Saturday morning and was pleasantly surprised to get a quick response. My problem was resolved very quickly. The problem had been that I had not received a maturity pack for a closing account. Reviewed on: 30th May 2023

Savings Review

5
All the people I've spoken to have been very polite and helpful. Reviewed on: 30th May 2023

Savings Review

5
We liked that they were punctual on time with appointment, definitely gave us plenty of helpful advice. Reviewed on: 30th May 2023

Savings Review

5
Very happy. Cant think of anything you could improve. Reviewed on: 30th May 2023

Savings Review

5
I’d like the loyalty customer savings rates to be better when you compare them to the likes of what say a Leeds Bsoc are offering to new customers Reviewed on: 30th May 2023

Savings Review

5
Takes longer for phone to be answered than previously staff always friendly helpful and have good knowledge of products Reviewed on: 30th May 2023

Savings Review

5
I liked my experience with Saffron Building Society, because the customer agent listened to query, they acted upon it quickly and efficiently. Reviewed on: 30th May 2023

Savings Review

5
Being served promptly and politely Reviewed on: 30th May 2023

Savings Review

5
She was a real credit to and I left feeling quite exhilarated Reviewed on: 30th May 2023

Savings Review

5
I phoned due to an account ending its term. Managed to reinvest over the telephone for a further two years. Reviewed on: 30th May 2023

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