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Saffron Building Society: Savings reviews

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4.76
Based on 6,369 reviews, last reviewed 2nd Apr 2026
112% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

Sophia Nuttal, huge asset to the company. I can't speak more highly of Saffron staff member Sophia Nuttal. I made several errors and Sophia was extremely understanding and empathetic. Her pat... Read more Reviewed on: 2nd April 2026
VALERIE W's avatar
VALERIE W

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6369)

Savings Review

5
Quick to get through Good to speak to a person Git the info I wanted Reviewed on: 4th May 2023
Saffron Member's avatar
Saffron Member

Savings Review

2
I was detained unnecessarily, too much nonsensical jargon has been adopted and the corporate , bespoke "bunting" was not cheerful and , presumably, more expensive than nipping into the newsagents next door for some. All in all I now see th Reviewed on: 4th May 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
More disabled parking outside your branches and re open Sawbridgeworth branch but alas I think not possible Reviewed on: 4th May 2023
Saffron Member's avatar
Saffron Member

Savings Review

3
Was transferring money from my current account to savings account did not like the way I was talked to asked where the money came from, where the money came from in my current account felt I was not trusted after 40yrs with the society. Reviewed on: 4th May 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
I was greatly impressed by the efficiency of the staff of the Saffron Building Society both on the phone and on the chat service. They solve my queries without delay. Reviewed on: 4th May 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Jess was very thorough and efficient. Reviewed on: 4th May 2023
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Saffron Member

Savings Review

5
Always enjoy a visit to the Saffron. Nothing needs improvement. Reviewed on: 4th May 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Nicola was very pleasant and helpful with a clearly warm personality. Reviewed on: 4th May 2023
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Saffron Member

Savings Review

3
There never seems enough staff on the counters now. Reviewed on: 4th May 2023
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Saffron Member

Savings Review

5
Nothing, was offered refreshments, and welcomed, without ever feeling I was being SOLD anything. Lovely girl, an asset to SWBS Reviewed on: 4th May 2023
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Saffron Member

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