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Saffron Building Society: Savings reviews

4.76
Based on 6,371 reviews, last reviewed 5th Apr 2026
111% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Honest Revenue Sometimes it can be difficult to get to speak to somebody on the phone, but when I speak to somebody there help and product knowledge is excellent Reviewed on: 5th April 2026
John Worboys 's avatar
John Worboys

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6371)

Savings Review

5
In this era of online banking it was both refreshing & reassuring for me to be able to speak directly (face to face) with a member of staff. Well done! Please don't follow the trend of closing banks. I am not an expert in banking! Reviewed on: 13th April 2023

Savings Review

5
Served quickly and dealt with my request efficiently. Reviewed on: 12th April 2023

Savings Review

5
I think I didn't have to wait too long for my call to be answered - nothing to improve as far as I'm concerned! Reviewed on: 12th April 2023

Savings Review

5
Found the right product and gave appropriate advice. Owned the next steps and actions. Reviewed on: 12th April 2023

Savings Review

5
The windows were nice and clean Reviewed on: 11th April 2023

Savings Review

4
I like the personal service. You need to up your interest rates as you log behind when compared to the Leeds building society and the Cambridge building society and nationwide building society. Your Isa rates also low Reviewed on: 11th April 2023

Savings Review

5
Clear and precise. managed to do what I wanted to do. Reviewed on: 11th April 2023

Savings Review

4
Friendly staff in branch. I was just surprised at the timescale to open a child’s savings account. I would have thought it would be 24-48hours maybe not 5 working days. Reviewed on: 11th April 2023

Savings Review

5
Easy to make appointment. Relaxed atmosphere . Reviewed on: 11th April 2023

Savings Review

5
Impressed by ease of enquiring and conducting business by phone. Wihout clarification by phone, restrictions on transfer to 12 Month Members Regular Savers and Small Saver Accounts were not fully clear in the Regular Saver Maturity Pack. Reviewed on: 11th April 2023

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