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Saffron Building Society: Savings reviews

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4.76
Based on 6,373 reviews, last reviewed 8th Apr 2026
107% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

Amazing customer service via the chat. Amazing customer service via the chat. Lewis Hemingway was a massive help. Very efficient Reviewed on: 8th April 2026
Iris E's avatar
Iris E

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6373)

Savings Review

3
Would have been good if the issue could have been dealt with on the phone by Holly. Also, the change I requested has not taken place within the 3 days timescale given. Reviewed on: 15th March 2023
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Saffron Member

Savings Review

5
It's great to be able to talk to a real person with minimal delay (the auto response function takes the customer to an agent quickly). Most of my interaction with the Saffron is online and by mail, but telephone enquiries are important. Reviewed on: 15th March 2023
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Saffron Member

Savings Review

5
Didn't have to wait very long for the call to be answered. Reviewed on: 14th March 2023
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Saffron Member

Savings Review

4
Be good if I could have a service through a online like my banking accounts Reviewed on: 14th March 2023
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Saffron Member

Savings Review

4
very enthusiastic and helpful in offering photo copies of terms and conditions and discussing options of accounts Reviewed on: 14th March 2023
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Saffron Member

Savings Review

5
Members are able to access better rates, although they do not always compare well with other providers. Reviewed on: 14th March 2023
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Saffron Member

Savings Review

5
Very efficient and friendly Reviewed on: 14th March 2023
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Saffron Member

Savings Review

4
Would have preferred more significant advice Reviewed on: 14th March 2023
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Saffron Member

Savings Review

5
He was very helpful and organised what I needed Reviewed on: 14th March 2023
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Saffron Member

Savings Review

5
Very quick and really concise and knowledgeable Reviewed on: 14th March 2023
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Saffron Member

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