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Saffron Building Society: Savings reviews

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4.76
Based on 6,375 reviews, last reviewed 8th Apr 2026
107% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

Excellent customer service Zoe was very knowledgeable about the ISA that was maturing this month. She was able to speak about what I could do next including running through new ... Read more Reviewed on: 8th April 2026
Abigail K's avatar
Abigail K

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6375)

Savings Review

5
Feels like it could easily have been completed online if that option had been available. Not too much( of a problem as nice to speak to someone Reviewed on: 13th March 2023
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Saffron Member

Savings Review

5
it was easy iI can't think of any improvements you could make Reviewed on: 13th March 2023
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Saffron Member

Savings Review

5
Face to face is very important and the branch is local. Reviewed on: 13th March 2023
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Saffron Member

Savings Review

5
Very helpful Reviewed on: 13th March 2023
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Saffron Member

Savings Review

5
both ladies efficient and polite Reviewed on: 13th March 2023
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Saffron Member

Savings Review

5
Very efficient and helpful. Reviewed on: 13th March 2023
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Saffron Member

Savings Review

5
Unable to transfer money to the bank. Cannot change linked account via the web. Reviewed on: 13th March 2023
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Saffron Member

Savings Review

4
I feel you need more people answering 'phonecalls and that processing backlogs accentuate the problem. Reviewed on: 13th March 2023
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Saffron Member

Savings Review

5
It was easy to get through on the phone and efficiently sorted out. Reviewed on: 13th March 2023
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Saffron Member

Savings Review

5
Helpful and Friendly Reviewed on: 13th March 2023
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Saffron Member

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