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Saffron Building Society: Savings reviews

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4.84
Based on 7,219 reviews, last reviewed 21st Aug 2026
19% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First class service in every respect at Royston First class service in every respect at Royston Reviewed on: 21st August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7219)

Savings Review

3
Left feeling a bit anxious that transfer would be achieved successfully given lack of confidence of staff member. I have however now received paperwork ,& all OK. Reviewed on: 17th October 2023
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Saffron Member

Savings Review

5
Friendliness and I don't think the service could be improved at the Bishop's Stortford branch Reviewed on: 13th October 2023
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Saffron Member

Savings Review

5
Please keep this 0800 service available. Many building societies have dispensed with personal service, even for complex enquiries. Not everyone has technology they can use or in a secure environment. I particularly hate chat bots. Reviewed on: 12th October 2023
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Saffron Member

Savings Review

3
I feel that someone should have been in an office to sit down with me and do the paperwork. Going backwards and forwards to the cashier and having to queue again was not good customer service. Reviewed on: 12th October 2023
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Saffron Member

Savings Review

1
All my contacts with Saffron b/s have been very pleasant and staff tried to be helpful but I still have not been able to open the account. Reviewed on: 11th October 2023
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Saffron Member

Savings Review

5
Your free phone number is a HUGE selling point for me....avoiding 22pence a minute telephone calls. Reviewed on: 11th October 2023
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Saffron Member

Savings Review

4
I'm happy with the experience. I know a lot of people will be too impatient to wait the times it takes to set up a new payee and to transfer money out of a Saffron account, but I'm very patient and appreciate the time, effort and security. Reviewed on: 10th October 2023
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Saffron Member

Savings Review

5
Very efficient took all details required and entered onto computer Reviewed on: 10th October 2023
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Saffron Member

Savings Review

5
Easy to reinvest maturing fixed rate bond Reviewed on: 10th October 2023
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Saffron Member

Savings Review

5
We like the kids pass book and how it encourages saving and the personal touch of having a real person to assist you, not a machine. Reviewed on: 9th October 2023
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Saffron Member

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