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Saffron Building Society: Savings reviews

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4.76
Based on 6,378 reviews, last reviewed 9th Apr 2026
104% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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2%
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2%

Latest highest rating:

5

Easily solved query, quick answer time on chat Easily solved query, quick answer time on chat Reviewed on: 9th April 2026
Jayne r's avatar
Jayne r

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6378)

Savings Review

5
Short wait time to get through, very helpful staff member. Interaction was straight forward. That said I do have online banking and the account created for me due to savings maturity is not compatible with online requests eg transfer funds Reviewed on: 20th February 2023
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Saffron Member

Savings Review

4
She was helpful, also a bonus patient/tolerantwhen I misremembered something about my account Reviewed on: 19th February 2023
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Saffron Member

Savings Review

5
Friendly face and smooth transition Reviewed on: 19th February 2023
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Saffron Member

Savings Review

5
How helpful they were and quickly got through to a person rather than a recorded voice Reviewed on: 19th February 2023
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Saffron Member

Savings Review

5
Polite, efficient and very helpful Reviewed on: 19th February 2023
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Saffron Member

Savings Review

4
Your ware branch could do with painting Reviewed on: 19th February 2023
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Saffron Member

Savings Review

4
Staff welcoming, friendly and knowledgeable. I am continually disappointed that financial institutions only open during regular working hours and very little on Sunday. This makes it very difficult for those of us who work full time. Reviewed on: 18th February 2023
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Saffron Member

Savings Review

5
Got to speak with a human quickly. Straight forward and easy process. Reviewed on: 18th February 2023
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Saffron Member

Savings Review

5
Personal and nothing to much bother Reviewed on: 17th February 2023
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Saffron Member

Savings Review

4
The phone was answered instantly and the problem was resolved. Reviewed on: 16th February 2023
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Saffron Member

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