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Saffron Building Society: Savings reviews

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4.76
Based on 6,378 reviews, last reviewed 9th Apr 2026
104% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

Easily solved query, quick answer time on chat Easily solved query, quick answer time on chat Reviewed on: 9th April 2026
Jayne r's avatar
Jayne r

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6378)

Savings Review

5
The personal touch and staff patience Reviewed on: 16th February 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
We had an issue setting up our online account. Our call was answered very quicky with very few automated options - great!. Nicola who was extremely helpful in sorting out our problem & was happy to spend time to ensure that we were happy. Reviewed on: 16th February 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
From the moment we walked in we were made to feel comfortable & welcome, Staff were able to answer all of our queries in a professional, clear & simple manner. Reviewed on: 16th February 2023
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Saffron Member

Savings Review

4
It went very well as always very good service Reviewed on: 16th February 2023
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Saffron Member

Savings Review

5
No improvement necessary - a good experience! Reviewed on: 16th February 2023
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Saffron Member

Savings Review

5
Staff are polite and courteous towards me, and provided information I needed. Reviewed on: 16th February 2023
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Saffron Member

Savings Review

5
Friendly, expert advice. Reviewed on: 16th February 2023
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Saffron Member

Savings Review

5
I can't remember his name, but he was very helpful Reviewed on: 16th February 2023
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Saffron Member

Savings Review

5
It is always a pleasant experience whether in branch or on the telephone. I know that I am goinf to come away satisfied and happy with my transactions. Reviewed on: 16th February 2023
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Saffron Member

Savings Review

5
Very helpful and efficient Reviewed on: 16th February 2023
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Saffron Member

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