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Saffron Building Society: Savings reviews

4.76
Based on 6,379 reviews, last reviewed 9th Apr 2026
104% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The most patient and fabulous staff at Royston branch The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the bran... Read more Reviewed on: 9th April 2026
Lisa R's avatar
Lisa R

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6379)

Savings Review

5
Very helpful and efficient Reviewed on: 16th February 2023

Savings Review

5
I always prefer doing business face to face in a branch. Reviewed on: 16th February 2023

Savings Review

3
The systems seem very antiquated for todays world. Reviewed on: 16th February 2023

Savings Review

5
All good, hard to imagine better service. Reviewed on: 16th February 2023

Savings Review

1
Very frustrated that you finish banking at midday. This is not clearly advertised. I was looking to access funds from a cheque and had to wait four days including the weekend Reviewed on: 16th February 2023

Savings Review

5
Excellent Reviewed on: 16th February 2023

Savings Review

5
I have always had a good experience dealing with Saffron Building Society, whether it's online, or in my local (Royston) branch or by phone. Reviewed on: 16th February 2023

Savings Review

5
I liked the speed of the telephone answering and not be kept on hold Reviewed on: 16th February 2023

Savings Review

5
Very Helpful Reviewed on: 16th February 2023

Savings Review

5
Both of the above were very helpful and efficient in dealing with my requests, notes were put on the system so the other person knew what was happening, so holly could pick up where Nicola had let off. A smooth experience for the customer. Reviewed on: 16th February 2023

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