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Saffron Building Society: Savings reviews

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4.76
Based on 6,379 reviews, last reviewed 9th Apr 2026
103% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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2%
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Latest highest rating:

5

The most patient and fabulous staff at Royston branch The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the bran... Read more Reviewed on: 9th April 2026
Lisa R's avatar
Lisa R

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6379)

Savings Review

5
Nothing, the chap helped me and I was very pleased with the interaction as well as the outcome of the interaction. Reviewed on: 23rd January 2023
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Saffron Member

Savings Review

5
Helpful and efficient Reviewed on: 23rd January 2023
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Saffron Member

Savings Review

5
CUSTOMER FRIENDLY KNOWLEDGABLE STAFF WITH POSITIVE RESPONSES Reviewed on: 23rd January 2023
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Saffron Member

Savings Review

5
I'm happy to answer: Your staff are ALWAYS a pleasure to deal with...patient, courteous, understanding, helpful, kind and efficient. Elderly and forgetful, we are never reluctant to call and ask for clarification. Reviewed on: 21st January 2023
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Saffron Member

Savings Review

5
Excellent, professional and knowledgeable. Reviewed on: 21st January 2023
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Saffron Member

Savings Review

5
Helpful. And answered my question straight away. Reviewed on: 20th January 2023
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Saffron Member

Savings Review

5
We need to have in writing the Rate of interest on the 4 accounts that we opened.Thank you. Reviewed on: 18th January 2023
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Saffron Member

Savings Review

4
they were helpful and friendly Reviewed on: 17th January 2023
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Saffron Member

Savings Review

5
As mentioned above, the advice I was given was clear and I feel I was able to make a decision based on what I had been told. I can't think of anything that could have been improved. Reviewed on: 17th January 2023
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Saffron Member

Savings Review

5
The reason for contacting SWBS was that we wanted to withdraw funds from maturing bonds but could not do so online. It transpired that our nominated bank account was not listed in the options for where to transfer the money. Reviewed on: 17th January 2023
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Saffron Member

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