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Saffron Building Society: Savings reviews

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4.76
Based on 6,379 reviews, last reviewed 9th Apr 2026
103% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

The most patient and fabulous staff at Royston branch The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the bran... Read more Reviewed on: 9th April 2026
Lisa R's avatar
Lisa R

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6379)

Savings Review

5
I liked the ability to see and speak to a person and one who knew the answers to my questions. Reviewed on: 17th January 2023
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Saffron Member

Savings Review

4
The limited amount per month for the best rate of interest. Reviewed on: 17th January 2023
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Saffron Member

Savings Review

3
The website could be easier to navigate. I had two maturity accounts, which I was unable to access online, which is why I contacted you by secure message. Reviewed on: 16th January 2023
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Saffron Member

Savings Review

5
Although there is the inevitable pre-amble and telephone menus, my call was answered quickly and the agent was both helpful and understanding. Even kept my call open to check that I had regained online access to my account. Reviewed on: 16th January 2023
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Saffron Member

Savings Review

5
I did not have to wait long for the photo to be answered, I was put on hold and the lady understood what I was talking about. Reviewed on: 16th January 2023
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Saffron Member

Savings Review

5
Helpful, pleasant Reviewed on: 16th January 2023
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Saffron Member

Savings Review

4
Friendly and helpful. Appreciated our frustration with the website which had wasted a significant amount of time. Reviewed on: 16th January 2023
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Saffron Member

Savings Review

3
The issue was not the person who dealt with me, he was fine, and explained the situation very clearly. My score is related to the fact that after one year I had to start another account for my grand children as it had come to the end of the Reviewed on: 16th January 2023
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Saffron Member

Savings Review

5
Service is excellent. Your biggest improvement would be to retain your current quality of service. Reviewed on: 16th January 2023
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Saffron Member

Savings Review

5
Friendliness and helpful advice. Reviewed on: 16th January 2023
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Saffron Member

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