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Saffron Building Society: Savings reviews

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4.76
Based on 6,379 reviews, last reviewed 9th Apr 2026
103% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

The most patient and fabulous staff at Royston branch The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the bran... Read more Reviewed on: 9th April 2026
Lisa R's avatar
Lisa R

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6379)

Savings Review

5
The only thing that could be improved is the long wait for a call to be answered. Reviewed on: 5th January 2023
Saffron Member's avatar
Saffron Member

Savings Review

3
Opened a new savings account with a larger financial institution which was painless & required evidence x1 of my new abode. Saffron required it multiple times with different documents & not originals, had to get witnessed which was awkward. Reviewed on: 3rd January 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
I can't think of any improvement Reviewed on: 3rd January 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
The knowledge of the cashier and willingness to assist me Reviewed on: 3rd January 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
I personally prefer to have a human interface to make requests and receive answers/feedback etceteras. The staff are always friendly and helpful and make the you, the customer/investor feel that the service they offer is personal. Trust. Reviewed on: 3rd January 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
The response to the Chat messages I left on the Chat facility was first class. I was impressed. Reviewed on: 3rd January 2023
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Saffron Member

Savings Review

5
Very helpful and pleasant to talk to Reviewed on: 3rd January 2023
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Saffron Member

Savings Review

5
Very efficient Reviewed on: 3rd January 2023
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Saffron Member

Savings Review

5
The telephone was answered within a couple of minutes and I was not left "hanging on" listening a stream ofpiped music Reviewed on: 3rd January 2023
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Saffron Member

Savings Review

5
Great service, friendly staff, local branches Reviewed on: 3rd January 2023
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Saffron Member

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