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Saffron Building Society: Savings reviews

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4.76
Based on 6,379 reviews, last reviewed 9th Apr 2026
103% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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2%
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2%

Latest highest rating:

5

The most patient and fabulous staff at Royston branch The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the bran... Read more Reviewed on: 9th April 2026
Lisa R's avatar
Lisa R

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6379)

Savings Review

3
Took to long. Two tills - both being 'used' by people with multiple transactions ( ? business ). Needs separate position for private accounts. Reviewed on: 3rd January 2023
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Saffron Member

Savings Review

5
Your staff are always friendly and most helpful, pity other banks staff are not the same, Reviewed on: 3rd January 2023
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Saffron Member

Savings Review

5
Friendly, efficient... Reviewed on: 3rd January 2023
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Saffron Member

Savings Review

5
Very polite, friendly and understanding. Dealt with my issue quickly and effectively. Reviewed on: 23rd December 2022
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Saffron Member

Savings Review

5
Easy to do on phone as we are not confident using internet Reviewed on: 22nd December 2022
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Saffron Member

Savings Review

5
The person (a lady) was a trainee and was friendly, helpful and efficient. Reviewed on: 20th December 2022
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Saffron Member

Savings Review

5
Different account options were explained to me & i was even offered a cup of tea which was very welcome on a cold day. Reviewed on: 20th December 2022
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Saffron Member

Savings Review

2
Poor rating due to not having received advice or paperwork when my regular saver matured and my funds were put into a default contracr with a pathetically small interest rate Reviewed on: 20th December 2022
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Saffron Member

Savings Review

1
You should be able to pay cheques in after 12 pm maybe learn from other B Societies how they do it, Reviewed on: 20th December 2022
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Saffron Member

Savings Review

4
Face to face discussion instead of on-line as was requested as my investment maturity date was nearing. Reviewed on: 19th December 2022
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Saffron Member

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