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Saffron Building Society: Savings reviews

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4.84
Based on 7,219 reviews, last reviewed 21st Aug 2026
19% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First class service in every respect at Royston First class service in every respect at Royston Reviewed on: 21st August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7221)

Savings Review

4
I did have to wait 40 minutes to get through to talk to someone. Reviewed on: 16th August 2023
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Saffron Member

Savings Review

5
The lady I spoke to was really kind & listen to my concerns & extremely helpful Reviewed on: 16th August 2023
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Saffron Member

Savings Review

5
Always very helpful Reviewed on: 16th August 2023
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Saffron Member

Savings Review

1
I have a modern Samsung mobile phone and yet because of 'Saffron's old technology', I am unable to install Saffron's app from the Google play store ! Reviewed on: 16th August 2023
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Saffron Member

Savings Review

5
Very friendly and helpful. Suggested better saving options and provided details. Transferred one account while I waited Reviewed on: 15th August 2023
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Saffron Member

Savings Review

5
no I never have any problems with your staff. Reviewed on: 15th August 2023
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Saffron Member

Savings Review

3
Call was unnecessary if you provided basic info when opening an account i.e. like how to pay in money like most other providers. Letters/emails chasing for lack of payment into account when you have not provided basic info are unnecessary. Reviewed on: 15th August 2023
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Saffron Member

Savings Review

5
I liked that the issue was resolved quickly and the interaction with the helpdesk staff was very good. Reviewed on: 15th August 2023
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Saffron Member

Savings Review

4
The website is terrible. Once you login, it feels like you're back in the 90s - typeface looks like it was from a typewriter; nothing is easy to understand - two ways of taking money out, but no explanation of how to play it in etc etc Reviewed on: 15th August 2023
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Saffron Member

Savings Review

1
I spent time in opening an ISA a/c because I wanted to do an ISA transfer, but on finding this was not included, I had to phone to cancel my application. A waste of time for all involved, when the on-screen notes could have been clearer. Reviewed on: 15th August 2023
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Saffron Member

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