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Saffron Building Society: Savings reviews

4.76
Based on 6,379 reviews, last reviewed 9th Apr 2026
101% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The most patient and fabulous staff at Royston branch The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the bran... Read more Reviewed on: 9th April 2026
Lisa R's avatar
Lisa R

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6379)

Savings Review

5
Very helpful. Reviewed on: 13th December 2022

Savings Review

1
I contacted by phone as advised in a letter recently received re reactivating an account, although generally pleasant Chi was not able to answer any of my questions and confirmed she would follow up by email, not received this days later. Reviewed on: 13th December 2022

Savings Review

3
I was sent an emailed maturity pack but the interest rate on the new account had changed downwards between me receiving the email and setting maturity instructions online. Molly changed the rate to the one I had been offered. Reviewed on: 13th December 2022

Savings Review

5
courteous Reviewed on: 12th December 2022

Savings Review

5
UNDERSTOOD PERFECTLY MY REQUIREMENTS AND PROCEEDED TO COMPLETE MY REQUEST VERY QUICKLY Reviewed on: 12th December 2022

Savings Review

5
Friendly and welcoming staff. Sometimes long queues on Sat mornings and only 2 staff on. Can be annoying if someone has a complicated transaction or multiple ones Reviewed on: 12th December 2022

Savings Review

5
excellent service Reviewed on: 12th December 2022

Savings Review

5
he was extremely good Reviewed on: 12th December 2022

Savings Review

5
Good experience, didn't have to wait, great staff Reviewed on: 12th December 2022

Savings Review

5
I always find your staff helpful and friendly Reviewed on: 12th December 2022

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