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Saffron Building Society: Savings reviews

4.76
Based on 6,379 reviews, last reviewed 9th Apr 2026
101% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The most patient and fabulous staff at Royston branch The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the bran... Read more Reviewed on: 9th April 2026
Lisa R's avatar
Lisa R

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6379)

Savings Review

5
Very welcoming and really helpful. Reviewed on: 29th November 2022

Savings Review

5
Vey informative when investing into an ISA Reviewed on: 29th November 2022

Savings Review

5
Speed of answering the phone. Very patient hel[ing game my online problems Reviewed on: 28th November 2022

Savings Review

5
No queuing just straight in and up to the counter Reviewed on: 28th November 2022

Savings Review

5
She was patient and riendly while resolving the issue Reviewed on: 28th November 2022

Savings Review

5
I liked the fact that my account number remained the same when I switched from my existing regular saver into a new regular saver. I cannot think of anything for improvement. Reviewed on: 28th November 2022

Savings Review

4
Quick response and friendly helpful attitude Reviewed on: 28th November 2022

Savings Review

4
The whole experience was pleasant and helpful. Reviewed on: 28th November 2022

Savings Review

5
Everything worked like clockwork. No problems Reviewed on: 28th November 2022

Savings Review

3
Poor opening hours at COL branch need to be extended. Have tried to open account online (ISA) but you cannot verify my bank details so I need to go into branch again as I don’t want to give account details via email Reviewed on: 28th November 2022

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