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Saffron Building Society: Savings reviews

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4.76
Based on 6,380 reviews, last reviewed 11th Apr 2026
101% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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2%
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2%

Latest highest rating:

5

Excellent customer serrvice when visiting branch in... Excellent customer serrvice when visiting branch in saffron Walden Reviewed on: 11th April 2026
Deryk B's avatar
Deryk B

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6380)

Savings Review

3
Poor opening hours at COL branch need to be extended. Have tried to open account online (ISA) but you cannot verify my bank details so I need to go into branch again as I don’t want to give account details via email Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
Efficient excellent service Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
It was the best customer service we have received from anywhere in a long while. We are very grateful to Ian for his help Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
It was 100% good, and entirely in line with what I have come to expect. So, absolutely no suggestions for improvement. Mary was a credit to the Society. Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
Excellent help from telephonist who assisted re my savings account query Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
I talked to someone who spoke clearly, listened to me and sorted my problem. Reviewed on: 28th November 2022
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Saffron Member

Savings Review

4
My nearest branch is Brentwood and with it now closed on Saturdays, I'm unable to get into health when necessary. When will.the temporary hours change? Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
I am satisfied with all the staff that I met. Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
Freephone answered quickly. Transaction completed speedily. Excellent service. Reviewed on: 28th November 2022
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Saffron Member

Savings Review

4
I left my passbook for 30 days as required when switching from 30 day notice saver to branch saver. When I collected the book I asked if it was ok and was told yes. I had to make a call to head office and a further trip to branch to sort it Reviewed on: 28th November 2022
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Saffron Member

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