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Saffron Building Society: Savings reviews

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4.76
Based on 6,380 reviews, last reviewed 11th Apr 2026
101% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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Latest highest rating:

5

Excellent customer serrvice when visiting branch in... Excellent customer serrvice when visiting branch in saffron Walden Reviewed on: 11th April 2026
Deryk B's avatar
Deryk B

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6380)

Savings Review

5
Quick response to my call. Managed to get several maturing merged without lots of form filling Reviewed on: 28th November 2022
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Saffron Member

Savings Review

4
Uncomfortable paying into an account which couldn't be matched to the name, so i did a test payment. Can you do something about that? 2 people I spoke to about it were helpful. I registered online for an ISA, but it took over a week for let Reviewed on: 28th November 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Still waiting to hear revised interested rates Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
He was helpful and friendly and efficient. Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
A small building society, with an actual branch close by is hugely better than a big brand with no nearby representation. Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
The young lady working on Friday afternoon was very helpful sorting out my renewal of a bond.. She was pleasant and efficient. I am embarrassed that I can't' remember her name. Reviewed on: 28th November 2022
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Saffron Member

Savings Review

4
Short wait times on the phone Send info via e-mail rather than letter in the post Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
The lady who helped me was very pleasant and friendly as well as helpful Reviewed on: 28th November 2022
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Saffron Member

Savings Review

5
Staff are always friendly and helpful Reviewed on: 28th November 2022
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Saffron Member

Savings Review

4
ID no. for online was sent out too late & 2nd class to see changes notified to me Reviewed on: 26th November 2022
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Saffron Member

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