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Saffron Building Society: Savings reviews

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4.84
Based on 7,221 reviews, last reviewed 24th Aug 2026
27% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Caroline and the Staff in Royston are always so help... Caroline and the Staff in Royston are always so helpful and polite. Reviewed on: 24th August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7221)

Savings Review

5
very efficient and knowledgeable Reviewed on: 8th August 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
It is great to be able to visit my local branch & to deal with branch staff Reviewed on: 8th August 2023
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Saffron Member

Savings Review

3
The explanation regarding setting up a memorable answer to your memorable question should not be in a hover bubble, it should be in the main explanation so that you read it before setting the question. Reviewed on: 8th August 2023
Saffron Member's avatar
Saffron Member

Savings Review

4
I found your new interest rates of interest. I consider the society has been slow at responding to rising interest rates, which is the reason I’ve taken the majority of my money out of Saffron Building society. Reviewed on: 8th August 2023
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Saffron Member

Savings Review

5
I had three separate transactions, wasn't sure about one of them. They were all sorted out very quickly for me. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
You never responded to my, prior, email contact. I wish CLOSURE was available on the app as that is the only reason i called. I can transfer money, withdraw money, using the app but not the closure withdrawal. Reviewed on: 7th August 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Friendly helpful staff. Saturdays are always a nightmare very long queues. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
Very impressed with the efficient manner that my communication was dealt with Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
I only opened an account a few weeks ago, and can't fault anything so far Reviewed on: 7th August 2023
Saffron Member's avatar
Saffron Member

Savings Review

1
You need to train your staff to listen to customers, and let them explain the situation, without interrupting. Please don't tell me that no-one has complained about this before. I don't care! I need the staff to understand my complaint Reviewed on: 7th August 2023
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Saffron Member

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