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Saffron Building Society: Savings reviews

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4.76
Based on 6,380 reviews, last reviewed 11th Apr 2026
101% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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Latest highest rating:

5

Excellent customer serrvice when visiting branch in... Excellent customer serrvice when visiting branch in saffron Walden Reviewed on: 11th April 2026
Deryk B's avatar
Deryk B

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6380)

Savings Review

5
Very friendly and helpful Reviewed on: 22nd November 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
It was good to be able to talk to someone straight away and not wait ages on the phone, also reassuring to know that a branch office isn't far away. Reviewed on: 22nd November 2022
Saffron Member's avatar
Saffron Member

Savings Review

4
If everything could have been done on the web rather than having to print off and return a form by post Reviewed on: 21st November 2022
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Saffron Member

Savings Review

4
I did find opening this account less straightforward than others.Also very disconcerting that in none of the communications received from you was the interest rate mentioned at all Reviewed on: 21st November 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
There was not a long delay waiting for my call to be answered and eealt with. The person who helped me answered my questions confidently and I felt I was being advised rather than just answered. Reviewed on: 21st November 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Just extremely helpful thank you. Reviewed on: 21st November 2022
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Saffron Member

Savings Review

5
I sent a secure asking message to change some of my details that were wrongly entered when I first joined Saffron. I was pleasantly surprised to receive an answer and the appropriate action very quickly, unlike my other bank. Reviewed on: 21st November 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Very friendly and helpful. Reviewed on: 21st November 2022
Saffron Member's avatar
Saffron Member

Savings Review

3
I visited to transfer savings to a 1 year ISA but the letter came back stating 2 years. I revisited the branch to point out the error and now await confirmation of the correction Reviewed on: 21st November 2022
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Saffron Member

Savings Review

5
We felt at ease and in good hands Reviewed on: 21st November 2022
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Saffron Member

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