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Saffron Building Society: Savings reviews

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4.65
Based on 5,119 reviews, last reviewed 16th Oct 2025
18% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent Customer Service I spoke to Sophia on the phone recently, and was very happy with the service I received. Even though I was closing the account (due to the drop in rat... Read more Reviewed on: 16th October 2025
Sue H's avatar
Sue H

Latest lowest rating:

1

Worst iNTEREST Rate Regular saver account. i have 27 different regular saver accounts and reduced my Saffron account to a pound per month when they became the worst interest rate provider for t... Read more Reviewed on: 13th October 2025
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5119)

Savings Review

5
We were aware of most of the information, but were updated on new items in the Saffron catalogue. We found Amie friendly, knowledgeable and more importantly someone who listened and answered honestly to any question we put to her. Reviewed on: 10th March 2020
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Saffron Member

Savings Review

5
I appreciated her friendly manner and knowledge of the Society's products Reviewed on: 10th March 2020
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Saffron Member

Savings Review

5
Beth was very helpful and has arranged an interview with Mark Norris Reviewed on: 7th March 2020
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Saffron Member

Savings Review

5
Leanne was really helpful and thoughtful of my circumstances and the products that might best help me. Reviewed on: 7th March 2020
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Saffron Member

Savings Review

3
More information around online banking as these details did not come through and i had to call to set it up myself. Reviewed on: 5th March 2020
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Saffron Member

Savings Review

5
Very professional helpful friendly staff I was able to get all the relevant information. Reviewed on: 5th March 2020
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Saffron Member

Savings Review

5
Helpful and swift. The other members of staff were polite and friendly and clearly give a good customer focused service that so many other banks do not do these days. Please keep it this way. Keep being focused on face to face banking. Reviewed on: 4th March 2020
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Saffron Member

Savings Review

5
Excellent service - very helpful Reviewed on: 3rd March 2020
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Saffron Member

Savings Review

5
Everything was very clearly explained by Amie Wilson, who was very knowledgeable about all aspects covered in our conversation. Reviewed on: 28th February 2020
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Saffron Member

Savings Review

5
Yes Amie is the assets of your company. Very professional and easy to talk to. Im very happy for her treatment towards me. Thank you Reviewed on: 28th February 2020
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Saffron Member

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