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Saffron Building Society: Savings reviews

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4.76
Based on 6,380 reviews, last reviewed 11th Apr 2026
101% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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2%
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2%

Latest highest rating:

5

Excellent customer serrvice when visiting branch in... Excellent customer serrvice when visiting branch in saffron Walden Reviewed on: 11th April 2026
Deryk B's avatar
Deryk B

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6380)

Savings Review

4
I was rung back by Lewis rather than left hanging on the phone although on one occasion I had to ring again the next day as I hadn't received the promise call back the previous day. I also dislike being asked to do things online. Would pref Reviewed on: 21st November 2022
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Saffron Member

Savings Review

5
I think Saffron Building Society is a very good organisation, with excellent customer service, competitive interest rates and a commendable commitment to local good causes. Reviewed on: 21st November 2022
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Saffron Member

Savings Review

5
Really lovely helpful member of staff Reviewed on: 21st November 2022
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Saffron Member

Savings Review

5
Very happy with the service I received. There are no improvements that come readily to mind. Reviewed on: 21st November 2022
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Saffron Member

Savings Review

5
Made sure I knew all the facts about the savings account I wanted. Reviewed on: 21st November 2022
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Saffron Member

Savings Review

5
Very helpful and with a smile Reviewed on: 21st November 2022
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Saffron Member

Savings Review

5
Good old fashioned customer service Reviewed on: 21st November 2022
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Saffron Member

Savings Review

5
Interest rates could be a bit higher as I've transferred monies from another of my accounts with you to another b/s today because a higher rate was offered. Reviewed on: 21st November 2022
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Saffron Member

Savings Review

5
I don’t know her. name but she was very helpful and sorted out my query. Reviewed on: 21st November 2022
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Saffron Member

Savings Review

5
Helpful and friendly staff. Always a welcome. Reviewed on: 21st November 2022
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Saffron Member

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