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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6719 reviews)

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4.83

Based on 6,717 reviews, last reviewed 5th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Sophia saved the day for me and Saffron Was having problems with app and getting into my account. Not sure how much was due to my errors and how much to glitches in their system but Sophia t... Read more Reviewed on: 5th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6719)

Excellent service!

Charlotte was very informative and helpful in setting up a new account and going through relevant T&Cs Reviewed on: 24th February 2026

professional

Always helpful, professional and friendly. Tied in with an excellent range of competitive products Reviewed on: 24th February 2026

ZOE: such friendly staff

Needed to transfer money out of the account to our bank account. Zoe was friendly and professional and made me me feel she was genuinely interested in me as a person Reviewed on: 24th February 2026

My enquiry was dealt with quickly in a polite and pr...

My enquiry was dealt with quickly in a polite and professional way Reviewed on: 24th February 2026

Ethical, personable, trustworthy and helpful

Ethical, personable, trustworthy and helpful Reviewed on: 24th February 2026

Zoe was very cheerful, pleasant and gave a very effi...

Zoe was very cheerful, pleasant and gave a very efficient service. Reviewed on: 24th February 2026

telephone upgrade of isa.

telephone upgrade of isa. very efficient and pleasant experience Reviewed on: 24th February 2026

Excellent customer service

Really easy to get through on the phoneline and Jodie walked me through everything and got it all sorted quickly plus she went above and beyond by talking to me about how to avoid the issue I had in future. Really appreciated it. Reviewed on: 24th February 2026

Zoe Collins

Zoe was very helpful and informative Reviewed on: 24th February 2026

Always excellent service by well trained staff who a...

Always excellent service by well trained staff who always go the extra mile. Nothing is ever a trouble whenever I have needed their assistance. In my view a first class Building Society offering the best service. Reviewed on: 24th February 2026

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