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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6256 reviews)

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4.75

Based on 6,256 reviews, last reviewed 4th Mar 2026

99% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Online access Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6256)

Privacy.

It would be better if customers with complex questions could ask them in private, not at the counter. Reviewed on: 27th January 2026

Always keeps me informed of services/products via re...

Always keeps me informed of services/products via regular emails, very good customer service and staff are helpful at all times Reviewed on: 27th January 2026

Saffron building society where the customer matters

Great customer service - professional and friendly where nothing is too much problem. Reviewed on: 27th January 2026

Member of Saffron Building Society for 50 years.

Member of Saffron Building Society for 50 years. Several cash investments in this past year because competitive rates, very good service online, in branch and on the telephone. Also they are very involved in the local community Reviewed on: 27th January 2026

Good local building society

Convenient local branch in Royston high street. Plesent, friendly and knowledgeable staff. Competitive saving rates. Reviewed on: 27th January 2026

A good local building society, with helpful staff.

A good local building society, with helpful staff. Reviewed on: 27th January 2026

A happy customer

I have been a member of the society for 10yrs and always found the customer services both in branch and over the telephone excellent. They always help me when opening a new account and transferring my regular savings account when it is drawing to a close and setting up the new account. Reviewed on: 27th January 2026

Used to be competitive but now rates are pretty poor

Used to be competitive but now rates are pretty poor Reviewed on: 27th January 2026

Very helpful for elderly savers and prompt replies a...

Very helpful for elderly savers and prompt replies and help on telephone Reviewed on: 27th January 2026

The branch staff are fab Emily goes beyond and extra...

The branch staff are fab Emily goes beyond and extra to make sure the savings are kept up to date a massive help Reviewed on: 27th January 2026

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