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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7160 reviews)

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4.83

Based on 7,159 reviews, last reviewed 4th Aug 2026

14% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Friendly smiley service from Harvey who allowed me t... Friendly smiley service from Harvey who allowed me to do my product switch for a higher interest rate Reviewed on: 4th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7160)

Jodie was very knowledgeable,patient @nd helpful.

Jodie was very knowledgeable,patient @nd helpful.worked through the issues coming up with solutions. Reviewed on: 28th May 2026

Excellent Service

I rang to request help with opening a new account and also to close another account. The help I had from Jodie was exceptional who was polite, helpful, and sorted out my problems. Reviewed on: 28th May 2026

Sophia - new savings account

I called as I was trying to open a new savings account online and the website was blocking one of the downloads. Sophia was very helpful, able to re-create the issue her end and then provide the information I required. She then went on to convert my existing savings account to the new account which meant that I no longer needed to open the new one anyway. Very happy Reviewed on: 28th May 2026

Sophia, you provided an amazing, professional yet pe...

Sophia, you provided an amazing, professional yet personal experience. Reviewed on: 28th May 2026

All staff very helpful nothing is too much trouble.

All staff very helpful nothing is too much trouble.rates are very competative. As well. Reviewed on: 27th May 2026

Very patient and knowledgeable staff

The staff member patiently helped me through the process of unlocking my account and setting up new data . She was extremely patient and helpful , also answering all my questions relating to my savings account Reviewed on: 27th May 2026

Needed to call for a password reset, the colleague i...

Needed to call for a password reset, the colleague in the phone was great Reviewed on: 27th May 2026

Lots of different products to choose from with excel...

Lots of different products to choose from with excellent help and advice from the staff. Reviewed on: 27th May 2026

A real benefit being able to talk to someone in bran...

A real benefit being able to talk to someone in branch face to face about transferring our ISAs to saffron and sorting our maturities. Michael sorted everything for us. Reviewed on: 26th May 2026

Chi offered the perfect customer service, listened w...

Chi offered the perfect customer service, listened well, did not rush you, answered every question, was friendly and very professional. 5* customer service agent ! Reviewed on: 24th May 2026

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