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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7160 reviews)

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4.83

Based on 7,159 reviews, last reviewed 4th Aug 2026

14% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Friendly smiley service from Harvey who allowed me t... Friendly smiley service from Harvey who allowed me to do my product switch for a higher interest rate Reviewed on: 4th August 2026

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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7160)

Very friendly service in Haverhill branch

Very friendly service in Haverhill branch Reviewed on: 29th May 2026

Sophia was very helpful

Sophia was very helpful and explained everything at the correct level. Reviewed on: 29th May 2026

Helpful and friendly and good customer service

Helpful and friendly and good customer service Reviewed on: 29th May 2026

Very lovely and all my family use saffron and helpfu...

Very lovely and all my family use saffron and helpful service at Haverhill Reviewed on: 29th May 2026

Great personal service at Haverhill branch, very fri...

Great personal service at Haverhill branch, very friendly staff Reviewed on: 29th May 2026

I spoke to a wonderfully charming and professional i...

I spoke to a wonderfully charming and professional individual by the name of Ruby Hurren. Super helpful and polite. Not something I am used to at some of the other financial services companies I deal with. Very refreshing. Reviewed on: 29th May 2026

Very professional and explained things well

Very professional and explained things well Reviewed on: 29th May 2026

Good to have a local branch Friendly service in Have...

Good to have a local branch Friendly service in Haverhill Reviewed on: 29th May 2026

Great range of products and friendly, helpful staff.

I had a couple of issues. Cassie helped me with both of them quickly and knowledgeably. I have always found Saffron friendly and with a great range of products. Reviewed on: 29th May 2026

Poor app.

Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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