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Saffron Building Society: Savings reviews

4.77
Based on 6,556 reviews, last reviewed 21st Apr 2026
131% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Quick rate awitch I was notified that a better interest rate was available. Following a quick email conversation I was quickly switched to the new product. This was all... Read more Reviewed on: 21st April 2026
Steven M's avatar
Steven M

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6556)

Very helpful and have a branch in our local town.

5
Very helpful and have a branch in our local town, we have moved money to Saffron from other account, who have closed our local branch. Reviewed on: 12th February 2026

Loyalty Regular Saver with a rarely available fixed...

5
Loyalty Regular Saver with a rarely available fixed rate Reviewed on: 12th February 2026

Excellent customer seExcellent customer servicervice

4
Excellent customer service, easy to apply & check online Reviewed on: 12th February 2026

Excellent customer service

4
Excellent customer service with friendly counter staff. Interest rates are good but a higher rate would be even better. Reviewed on: 12th February 2026

Friendly, helpful team always put the customers need...

5
Friendly, helpful team always put the customers needs first, nothing is too much trouble. They always make for a pleasurable experience and offer solutions to problems Reviewed on: 12th February 2026

Great experience

5
Excellent service friendly and very helpful people Reviewed on: 12th February 2026

Excellent customer service.

5
Excellent customer service. Funds transfer confirmation received from Saffron with in ten minutes, which puts the customer's mind at rest. Again VERY grateful for the service provided. Reviewed on: 12th February 2026

Actually able to visit a branch with real life staff...

5
Actually able to visit a branch with real life staff who can advise you Reviewed on: 12th February 2026

The app is easy to use and I can easily access my mo...

5
The app is easy to use and I can easily access my money. Also visited branch to print statements and they couldn’t be more helpful Reviewed on: 12th February 2026

Fixed term regular saver

3
The rate on the fixed term regular saver at 3.7% is poor compared to others (Halifax at 5.5% and First Direct at 7% as examples). There is no facility for regular transfers from the variable term saving account so they have to be made manually every month. Reviewed on: 12th February 2026

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