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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6256 reviews)

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4.75

Based on 6,256 reviews, last reviewed 4th Mar 2026

99% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Online access Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6256)

The staff at Saffron are brilliant!

The staff at Saffron are brilliant! Excellent customer service, whether I phone or go online. Nothing is too much trouble. Such as I never remember my account number, they are so patient and calm. I ask them all sorts of questions about savings, my savings accounts etc and they are great. I don’t live local to where they are based, but have been a Saffron Building Society member for more than 10 years, probably nearer 20! A great building society, friendly, helpful, informative and all round a great place to put my savings! Reviewed on: 27th January 2026

The staff are always friendly and helpful with acces...

The staff are always friendly and helpful with access to my information, I always come away happy and have had a savings account for over 20 years. Reviewed on: 27th January 2026

Steve J Review ..

Been a customer for many years and the service has been first class Communication is excellent competitive products and recently opened a branch in Braintree which is right on my doorstep Reviewed on: 27th January 2026

My experience with Saffron Building Society is good,...

My experience with Saffron Building Society is good, because they're easy to deal with, they offer a wide variety of products, they offer competitive interest rates, they ensure to put their customers needs first, and they're a trustworthy company. Reviewed on: 27th January 2026

Never answer phone.

Never answer phone. Absolutely the worst society have used. Reviewed on: 27th January 2026

Been saving with SBS for many years and found them e...

Been saving with SBS for many years and found them excellent all round. Reviewed on: 27th January 2026

Long term Customer

I have had several savings accounts with Saffron Walden building society for a long time. The rates are good and staff are friendly and helpful. They have made mistakes with my accounts but it is possible to talk to a real person in branch or on the phone and they have sorted out the mistakes quickly. Reviewed on: 27th January 2026

Max was a great help today, taking hid time to expla...

Max was a great help today, taking hid time to explain everything full and in good detail Reviewed on: 27th January 2026

Clear, straightforward information. .

I was easily able to obtain straightforward information on my savings. The advisor was patient, happy to breakdown any details I didn't understand, or were new to me. It made me feel that even if I could find a higher rate elsewhere, it might have hidden disadvantages, which Saffron wouldn't have. Reviewed on: 27th January 2026

Saved with saffron many years.

Saved with saffron many years. Good comparable savings rates. most important is the face to face service in branch. Also opened five accounts for my grandchildren Reviewed on: 27th January 2026

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