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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6719 reviews)

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4.83

Based on 6,717 reviews, last reviewed 5th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Sophia saved the day for me and Saffron Was having problems with app and getting into my account. Not sure how much was due to my errors and how much to glitches in their system but Sophia t... Read more Reviewed on: 5th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6719)

Great response to a routine query

Raised a query re interest frequency change and they not only sorted it but upgraded to a newer account with a higher rate of interest. Reviewed on: 28th February 2026

Good experience.

Ally and Lyn were very helpful and caring. Reviewed on: 28th February 2026

Staff always helpful and polite - with no other bank...

Staff always helpful and polite - with no other banks in the town this branch is a vital part of our community Reviewed on: 28th February 2026

Excellent bank always bank

Excellent bank always helpful and great for women . I would recommend this. Reviewed on: 28th February 2026

Helpful meeting

I felt very confident during our meeting that I was getting the help and advice that was best for my circumstances. Reviewed on: 28th February 2026

Florrie had a very good face to face customer servi...

Florrie had a very good face to face customer service, very patient, polite abd smiley Reviewed on: 27th February 2026

Absolutely fabulous customer service.

Absolutely fabulous customer service. Got thing sorted for me very quickly. Reviewed on: 27th February 2026

Max sat me down in a room and went above and beyond...

Max sat me down in a room and went above and beyond for me. I felt as if I was talking to someone who cared, exactly why I save with Saffron Reviewed on: 27th February 2026

Phoning Saffron Building Society around 11am today.

I Phoned Saffron Building Society around 11am today. I spoke to Ruby Hurren, informing her that I wished to encash my 12 months Regular Savers account, minus £50, having the balance paid to my bank account. In addition, I asked Ruby to action a further 12 months Regular Savers schedule be setup. Ruby was clear: clear concise, and friendly throughout the process. Reviewed on: 27th February 2026

Jake and Lucy were very efficient in sorting out our...

Jake and Lucy were very efficient in sorting out our maturities for both me and my husband. Reviewed on: 27th February 2026

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