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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6719 reviews)

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4.83

Based on 6,717 reviews, last reviewed 5th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Sophia saved the day for me and Saffron Was having problems with app and getting into my account. Not sure how much was due to my errors and how much to glitches in their system but Sophia t... Read more Reviewed on: 5th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6719)

Helpful, staff

Ruby and Chi were very helpful when I had a problem with my onlne account Reviewed on: 3rd March 2026

Both Ruby in Colchester and Debbie in Ware have been...

Both Ruby in Colchester and Debbie in Ware have been very helpful when I have made recent phone calls calls….they both are fine ambassadors of Saffron Building Society and I would have no hesitation in recommending this institution to anyone. Thank you. Reviewed on: 3rd March 2026

Saffron delivers first class customer service.

Saffron delivers a first class customer service which responded quickly (same day and within hours) and decisively to the issue I raised. In my experience Saffron are head and shoulders above other financial providers on customer care and a great firm to deal with. Reviewed on: 2nd March 2026

..excellent support

After a short wait my enquiry was dealt with patiently and helpfully. I was talked through resolving being locked out of my account. Reviewed on: 2nd March 2026

Glad to see building societies are still around in B...

Glad to see building societies are still around in Brentwood. Reviewed on: 2nd March 2026

Sunny Successful Saffron Sophia

Saffron, Sophia was extremely helpful and polite. In a world where there is now very few companies giving excellent customer service Saffron really stands out as excellent. Reviewed on: 2nd March 2026

Helpful and knowledgeable as always!

I was struggling with the app and telephoned for help, as usual the support was brilliant. Jodie was knowledgeable and solved the (non)issue immediately as well as actioning what I had been attempting to do. Always a great friendly and personal service. Reviewed on: 2nd March 2026

SOPHIA, Exceptional Staff Member

Good interest rates, excellent staff who are helpful and knowledgeable. Reviewed on: 2nd March 2026

Great experience visiting the Brentwood branch.

Great experience visiting the Brentwood branch. The boys were most helpful Reviewed on: 2nd March 2026

A issue that was on my mind was easily solved by Dan...

A issue that was on my mind was easily solved by Dan, polite and well explained Reviewed on: 2nd March 2026

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