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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7160 reviews)

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4.83

Based on 7,159 reviews, last reviewed 4th Aug 2026

14% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Friendly smiley service from Harvey who allowed me t... Friendly smiley service from Harvey who allowed me to do my product switch for a higher interest rate Reviewed on: 4th August 2026

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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7160)

Excellent staff members

Zoe was lovely to speak to on the phone and very helpful Reviewed on: 1st June 2026

Had a query about an account.

Had a query about an account. Sophia understood my problem, was very patient and togetherwe solved it. Good service as usual. Reviewed on: 30th May 2026

Nice staff and good service at Halstead

Nice staff and good service at Halstead Reviewed on: 30th May 2026

Everyone is so good to me at Halstead branch, the st...

Everyone is so good to me at Halstead branch, the staff are all so lovely even the new faces Reviewed on: 30th May 2026

Always friendly and helpful in Haverhill, no compla...

Always friendly and helpful in Haverhill, no complaints Reviewed on: 30th May 2026

WONDERFUL Always friendly happy service from everyon...

WONDERFUL Always friendly happy service from everyone in the Haverhill branch Reviewed on: 30th May 2026

Excellent all round, great service at Haverhill bran...

Excellent all round, great service at Haverhill branch with Tina today Reviewed on: 30th May 2026

Jodie was exemplary in customer service; highly prof...

Jodie was exemplary in customer service; highly professional and well-organised she provided immediate resolutions to enquiries about interest for tax return; and additionally spotted accrued but not paid interest on one account because I had made a transfer and not a closure. Reviewed on: 29th May 2026

All staff are very knowledgable, helpful and efficie...

All staff are very knowledgable, helpful and efficient they always have a smile when we walk in. It’s lovely to know our savings are in safe hands. Reviewed on: 29th May 2026

Very good service and friendly and do our jobs well

Very good service and friendly and do our jobs well Reviewed on: 29th May 2026

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