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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.83
Based on 7,159 reviews, last reviewed 4th Aug 2026
14% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Friendly smiley service from Harvey who allowed me t... Friendly smiley service from Harvey who allowed me to do my product switch for a higher interest rate Reviewed on: 4th August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7160)

Contacted Saffron BS today and spoke with Cassie Jon...

5
Contacted Saffron BS today and spoke with Cassie Jones who was polite and knowledgeable. She answered all of my questions and advised me accordingly. Reviewed on: 3rd June 2026

Andy, Lucy & Jake - have all been super friendly, re...

5
Andy, Lucy & Jake - have all been super friendly, reassuring & very helpful, its been a great comfort that you have all been so helpful and supportive since the passing of my Betty during such a stressful time, i cannot thank you enough and i am eternally greatful. Reviewed on: 3rd June 2026

Excellent customer service by Zoe

5
I spoke with Lady called Zoe today who helped me with unlocking my account as I entered my password wrong to many times. it was the best customer service I have ever received by phone call. Reviewed on: 2nd June 2026
neil 's avatar
neil

I spoke to Zoe Collins today to transfer some money...

5
I spoke to Zoe Collins today to transfer some money from Saffron Walden account to my Santander Account. Zoe confirmed my balance on Bond Maturity and was genuinely an informative and friendly staff member, she took her time too, much appreciated. Reviewed on: 2nd June 2026
Mrs J Young's avatar
Mrs J Young

1st class customer service

5
Extremely helpful patient assistant Nothing too much trouble. Very reassuring Reviewed on: 2nd June 2026
Maureen L's avatar
Maureen L

Swift and efficient service from stortford today

5
Visited bishops stortford branch today as I had a old account and wanted to transfer the funds to an ISA. was able to do this on the same day. thank you girls Reviewed on: 2nd June 2026
C S's avatar
C S

Very happy with the service and conversations I have...

5
Very happy with the service and conversations I have in branch with the boys in Brentwood. Max and Dan H are a pleasure to talk to Reviewed on: 2nd June 2026

I have been a customer for many years at Haverhill b...

5
I have been a customer for many years at Haverhill branch served by Sarah who is very friendly Reviewed on: 2nd June 2026

Debbie was very patient and helpful and sorted out o...

5
Debbie was very patient and helpful and sorted out our requests quickly and professionally, many thanks. Also like to say that our call was answered swiftly Reviewed on: 2nd June 2026

Zoe was wonderful

5
Very helpful young women sorted the problem out there and then, and waited on the line while I tested the app Reviewed on: 2nd June 2026
Nigel c's avatar
Nigel c

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