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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6718 reviews)

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4.83

Based on 6,717 reviews, last reviewed 5th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Sophia saved the day for me and Saffron Was having problems with app and getting into my account. Not sure how much was due to my errors and how much to glitches in their system but Sophia t... Read more Reviewed on: 5th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6718)

Excellent and efficient service from Emily

Came in to deposit a cheque and open an ISA. Quick and easy efficient process. Reviewed on: 5th March 2026

Excellent customer service every time

Excellent customer service every time Reviewed on: 5th March 2026

Online access

Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026

All members of staff friendly and helpfull

All members of staff friendly and helpfull Reviewed on: 4th March 2026

The boys at Brentwood are always welcoming

The boys at Brentwood are always welcoming Reviewed on: 4th March 2026

The boys at brentwood are always warm and welcoming.

The boys at brentwood are always warm and welcoming. Reviewed on: 4th March 2026

Solid for savers and borrowers.

This Building Society is a solid basic building society that provides savings accounts and mortgages for working-class people. You are not going to make a profit on your savings or lose any money. Saffron just provides a service that is safe for savers and borrowers. Reviewed on: 4th March 2026

The level of service never dips in he Brentwood branch.

The level of service never dips in he Brentwood branch. Amazing service Reviewed on: 4th March 2026

Excellent support from Zoe Collins

Saffron Building Society are offering a two-year Bond with a good interest rate. We had many queries about how to set up such a Bond and how our funds should populate it online. We telephoned the building society and our call was answered by Zoe Collins. Zoe was an excellent member of staff - being very friendly, helpful, knowledgeable, competent and professional. We couldn't have asked for more from one of Saffron's advisers. Reviewed on: 3rd March 2026

Helpful, staff

Ruby and Chi were very helpful when I had a problem with my onlne account Reviewed on: 3rd March 2026

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