Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6715 reviews)

View other Saffron Building Society products

4.83

Based on 6,713 reviews, last reviewed 5th Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

The Guys in Brentwood Branch and on the phones are s... The Guys in Brentwood Branch and on the phones are so helpful with my Queries - Was Served by Ally Today Reviewed on: 5th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Savings reviews (6715)

Your website is slow and not user friendly.

Your website is slow and not user friendly. You send out emails too early about maturing accounts but then cannot set the maturity instructions. Sophia sorted me out but it was not possible online. Reviewed on: 6th March 2026

Superb Customer Service!

I requested a call back from the Saffron Building Society on the 5th March 2026 as I needed a little assistance completing a new account application form. I received a call from the Customer Support Team the following morning and spoke to Chi. What followed was a pleasant, unhurried and extremely informative conversation. At no point did I feel I was taking up too much of Chi's time and she was happy to explain, in as much detail as was required, what I needed to do in order to complete the application process. Really excellent advice throughout. Chi also took the trouble to explain that I could get further help and advice, either from within the Saffron Building Society or from an external partner, if I was unsure which product to choose from an excellent range. On the basis of Chi's advice I completed the application without any issues at all within about 5 minutes. Thereafter, within approximately an hour, I received emails confirming how the account I chose should be operated and also account details. This is banking at its best and proves to me that building society accounts are so much more user friendly than standard high street bank accounts where the personal touch appears to have completely disappeared. A big thank you to Chi for her time and patience when I spoke to her on the phone this morning. I look for forward to many years of banking with the Saffron Building Society. Reviewed on: 6th March 2026

I called to discuss existing account and opening new...

I called to discuss existing account and opening new Savings account . Spoke to Ian Grogan who was polite, knowledgable and very helpful with a can of attitude . Reviewed on: 6th March 2026

Always polite, always quick and good rates in the Br...

Always polite, always quick and good rates in the Braintree branch. I have been with the Saffron Building Society for many years. Reviewed on: 6th March 2026

Excellent help over phone

I was confused about what to do with the money in a 1-year bond when it matured. The web site wasn't helpful but I received excellent help from Sarah over the phone. In fact she sorted everything out for me. Reviewed on: 6th March 2026

I S A review 4/3/26

relaxed well informed with no pressure generous with there time and very reassuring and because of our experience encouraged us to invest more of our savings Reviewed on: 5th March 2026

It's rare you get to sit with someone face to face.

It's rare you get to sit with someone face to face. Great service from Dan Reviewed on: 5th March 2026

Excellent and efficient service from Emily

Came in to deposit a cheque and open an ISA. Quick and easy efficient process. Reviewed on: 5th March 2026

Excellent customer service every time

Excellent customer service every time Reviewed on: 5th March 2026

Online access

Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from National Counties Building Society 4.26 from 7 reviews
Regular Saver
from HSBC 3.49 from 27 reviews
Savings Accounts
from Union Bank of India 4.01 from 1 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.73 from 1054 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub