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Saffron Building Society: Savings reviews

4.75
Based on 6,256 reviews, last reviewed 4th Mar 2026
99% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
See only 1 star reviews
2%

Latest highest rating:

5

Online access Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026
Flynn's avatar
Flynn

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6256)

Customer friendly and informative.

5
I have found Saffron Building Society to be extremely customer friendly. Whenever I’ve had occasions to contact them, they confirm what my reason for calling is and so verify that they know what my query/question is which is reassuring. I’ve always been given an answer with an explanation and then asked if my question has been addressed and if I’d like to ask anything else. That’s what l call first class customer service. Reviewed on: 27th January 2026

SBS is a socially minded organisation

5
Saffron Building Society is a helpful, socially minded organisation. If you need to ask a question, you can phone them and talk to a human. Reviewed on: 27th January 2026

Fair return but web site can be cumbersome

4
Savings products provide a fair return but the web site sign-up process is cumbersome, and the guidance on choosing a password/phrase is confusing. I chose a long phrase from which I must choose numbered characters to log on - this is not convenient. Reviewed on: 27th January 2026

Customer of Saffron for several years.

5
Have been a customer of Saffron for several years. Last year I recommended them to a family member which i unusual for me. I only do this on rare occasions when I am very confident of a product and service. Reviewed on: 27th January 2026

Best of both worlds, and local too.

4
It is very refreshing to find in NE Essex and East Anglia there is still a local, mutual, building society with offices nearby. Combined with online facilities for most types of savings account this is an excellent mix of traditional and modern service. Reviewed on: 27th January 2026

Great Staff.

5
The staff are very friendly and helpful and they know what they're doing and do it well. Reviewed on: 27th January 2026

Always a good interest rate

5
Always a good rate and customer service is excellent. Reviewed on: 27th January 2026

Whenever we contact the Saffron B S the staff are co...

4
Whenever we contact the Saffron B S the staff are courteous , extremely helpful with can do attitude . Reviewed on: 27th January 2026

Have opened three accounts for my great grandchildre...

5
Have opened three accounts for my great grandchildren all the help was brilliant just opened another Reviewed on: 27th January 2026

Saved with you since about 2005 (child's account), a...

5
Saved with you since about 2005 (child's account), altered account to on-line savings 2 years ago, very happy with the set up & the interest rate received. Reviewed on: 27th January 2026

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