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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.83
Based on 7,159 reviews, last reviewed 4th Aug 2026
14% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Friendly smiley service from Harvey who allowed me t... Friendly smiley service from Harvey who allowed me to do my product switch for a higher interest rate Reviewed on: 4th August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7160)

I was offered a cup of tea and rest whilst it poured...

5
I was offered a cup of tea and rest whilst it poured with rain by Morgan Excellent service with Tina today in Haverhill branch Reviewed on: 4th June 2026

Very friendly service from Tina in Haverhill branch

5
Very friendly service from Tina in Haverhill branch Reviewed on: 4th June 2026

Brentwood Branch

5
It is brilliant to have a local branch with knowledgeable, friendly and patient staff. Which is well managed by Ian and Dan J, who are well supported by Max and Dan H. Reviewed on: 4th June 2026

very friendly an extremely helpful.

5
very friendly an extremely helpful. Staff helped me get a better rate - nice an easy to get to branch Reviewed on: 4th June 2026

Fast and efficient customer service and found the ad...

5
Fast and efficient customer service and found the advisor personable and helpful Reviewed on: 3rd June 2026

Fast and efficient customer service and found the ad...

5
Fast and efficient customer service and found the advisor personable and helpful Reviewed on: 3rd June 2026

Review of Cassie Jones, Bishops Stortford Branch

5
I would like to review the actions of Cassie Jones, Member Representative at Bishop Stortford Branch Following the death of my father, and as executor to his estate, I needed to inform various financial institutions of his passing to protect his assets and obtain the necessary information for probate. I subsequently contacted Saffron Building Society by telephone for assistance in competing the bereavement notification. I spoke with Ms Cassie Jones who had a communication style that was both empathetic and professional. Ms Jones took personal responsibility for my enquiry and volunteered to become my point of contact for future enquiries. Ms Jones demonstrated equality and diversity, understanding the diverse needs of others less competent in Information and Technology and provided guidance throughout the process. On a later date, I attended the branch to provide supporting documents, Ms Jones was present and ever efficient, recording the documents according to company policy, ensuring the safe handling of information and protecting the assets and interests of all parties. Ms Jones efforts and motivation delivered a high quality of service that I sincerely appreciated and upheld the reputation of Saffron Building Society – Well Done. Peter Hacker Reviewed on: 3rd June 2026
Peter H's avatar
Peter H

very friendly and helpful.

5
very friendly and helpful. very efficient Reviewed on: 3rd June 2026

Great service in branch, thank you

5
Great service in branch, thank you Reviewed on: 3rd June 2026

The boys in Brentwood are the only reason we come in...

5
The boys in Brentwood are the only reason we come into branch. Max and Dan H are efficient and friendly. Reviewed on: 3rd June 2026

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