Paid advertisement
Smart Money People Logo

Saffron Building Society: Savings reviews

4.83
Based on 6,717 reviews, last reviewed 5th Jun 2026
47% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Sophia saved the day for me and Saffron Was having problems with app and getting into my account. Not sure how much was due to my errors and how much to glitches in their system but Sophia t... Read more Reviewed on: 5th June 2026
Chris S's avatar
Chris S

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Savings reviews (6719)

Thank you to the boys in Brentwood who spent 20 mins...

5
Thank you to the boys in Brentwood who spent 20 mins helping me get online access to my accounts Reviewed on: 24th February 2026

Charlotte was very helpful and sorted out my issue w...

5
Charlotte was very helpful and sorted out my issue with your website quickly Reviewed on: 24th February 2026

Very handy that you have a Braintree branch here

5
Very handy that you have a Braintree branch here Reviewed on: 24th February 2026

Great assistance from Charlotte Hartnell.

5
Great assistance from Charlotte Hartnell. Disappointed that the savings products on offer did not have better rates. Reviewed on: 23rd February 2026

I have moved back to the north of England

5
I have moved back to the north of England and wish to close my accounts with the Saffron. I will be using the money to pay for my holidays this year. The only reason I said I am unlikely to recommend the Saffron to family and friends is because we are 300 miles away from Essex! Reviewed on: 23rd February 2026

It is refreshing to be able to talk to someone in pe...

5
It is refreshing to be able to talk to someone in person. Reviewed on: 23rd February 2026

Great customer service

5
Short queue before I spoke to someone. No lengthy menus to navigate before speaking to an operator. Spoke to Charlotte who was very helpful and patient while she helped to resolve my issue. Reviewed on: 23rd February 2026

Called in to update my expiring ISA

5
Called in to update my expiring ISA Reviewed on: 23rd February 2026

My ISA had matured and l went into to renew for ano...

5
My ISA had matured and l went into to renew for another year. I was served and managed to accomplish my visit without any fuss. Reviewed on: 23rd February 2026

Customer service always quick and effortless

4
Customer service always quick and effortless but there are more competitive easy access interest rates for saving accounts. Sophia was amazingly helpful and polite on the phone. Reviewed on: 23rd February 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products