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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7160 reviews)

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4.83

Based on 7,159 reviews, last reviewed 4th Aug 2026

14% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Friendly smiley service from Harvey who allowed me t... Friendly smiley service from Harvey who allowed me to do my product switch for a higher interest rate Reviewed on: 4th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7160)

Call to the Helpdesk with client present

My call to the helpdesk was very specific and was in the presence of my client who is in her late sixties and rather anxious, so she was extremely happy with the call and that which we established, your colleague Chi immediately understood this and managed our call perfectly and gave us all of the information that we required in order to reassure my client as she approaches the end of her mortgage and redeeming in full i na couple of months Reviewed on: 20th May 2026

Patient, kind and knowledgeable

I spoke to Cassie Jones as I have been having problems logging in to my online account. She was so patient and kind, made sure I was able to log in (took many attempts at various stages of the process) and we (she) succeeded. I cannot praise her highly enough. Reviewed on: 20th May 2026

Zoe’s help switching my child's account

Zoe helped me switch my daughter’s account to a bond. It wasn’t possible to do it when I called as I had to wait until the maturity date. She said she would do it when that date came without me having to call back and confirm it was done. She did exactly as she said which saved me so much time and effort Reviewed on: 19th May 2026

Sarah Dickens

Very pleasant, Sarah was friendly and helpful Reviewed on: 19th May 2026

Super helpful customer service.

Super helpful customer service. Resolved my issue in a friendly manner and ensured the call ended with me having what I needed Reviewed on: 19th May 2026

Very lovely relaxed atmosphere but still professiona...

Very lovely relaxed atmosphere but still professional as well we saw Kyle and Sam for an appointment today at Halstead Branch Reviewed on: 19th May 2026

Spoke to Customer Services over the phone because my...

Spoke to Customer Services over the phone because my app has been blocked. They were very helpful patient with me and stayed on the phone until we had resolved my issues. Reviewed on: 19th May 2026

Very happy with the service at Halstead saw Lyn...

Very happy with the service at Halstead saw Lyn today Reviewed on: 19th May 2026

Always found the staff chatty and lovely at Halstead...

Always found the staff chatty and lovely at Halstead served by Lyn today Reviewed on: 19th May 2026

The staff are always very helpful, friendly and know...

The staff are always very helpful, friendly and knowledgeable about any products that I ask about. Reviewed on: 18th May 2026

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