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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6719 reviews)

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4.83

Based on 6,717 reviews, last reviewed 5th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Sophia saved the day for me and Saffron Was having problems with app and getting into my account. Not sure how much was due to my errors and how much to glitches in their system but Sophia t... Read more Reviewed on: 5th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6719)

Thank you for sorting out my little problem in Brent...

Thank you for sorting out my little problem in Brentwood today Reviewed on: 23rd February 2026

Always helpful and understanding

Always helpful and understanding Reviewed on: 23rd February 2026

I came into Brentwood today as it is accessible- was...

I came into Brentwood today as it is accessible- was able to sit down in a room to give my instructions. Reviewed on: 23rd February 2026

Good interest rate and fab customer service

Good interest rate and fab customer service Reviewed on: 23rd February 2026

Pleasant staff

Pleasant and helpful staff,always willing to help and give sound advice. Reviewed on: 23rd February 2026

Friendly and helpful.

Friendly and helpful. Go out of their way to make you feel valued. Went to an afternoon Tea event and felt very special. Competitive rates for savings accounts. Always check here first when looking for a new account Reviewed on: 22nd February 2026

Prompt, informative, polite.

Prompt, informative, polite. I called with one minute to go before the weekend and I was still treated with respect and given good advice. I was not hurried and the Representative was clear and knowledgeable. Reviewed on: 21st February 2026

Very helpful friendly advisor thank you

Very helpful friendly advisor thank you Reviewed on: 20th February 2026

A very good Building Society to have an account with.

Jodie Wilson/Member Support Scheme very kindly traced my Standing Order payment and ensured that the Standing Order was not returned as my bank Virgin Money had omitted to include my reference number saving me a great deal of hassle. Reviewed on: 20th February 2026

Have never known anything but friendly efficient ser...

Have never known anything but friendly efficient service Nothing is ever too much trouble Cannot recommend them highly enough Reviewed on: 20th February 2026

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