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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6569 reviews)

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4.77

Based on 6,569 reviews, last reviewed 21st Apr 2026

134% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Saffron offer Excellent service with competitive rates. Saffron offer competitive rates. Communication and customer service are excellent. Reviewed on: 21st April 2026

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6569)

Saffron building society review

Staff are always helpful and friendly. Always get a top service Reviewed on: 12th February 2026

Front of desk Bishop's Stortford - Our experience ...

Front of desk Bishop's Stortford - Kendra - was polite., helpful and clear in her actions, however, you do need to add more bodies to the front desk to reduce queuing and allow a degree of privacy to customer interactions - setting up/transferring account details, and other private discussions should be set aside from an audience waiting to be served! Its just not good business practice. Reviewed on: 12th February 2026

My enquiry was dealt with speedily and politely.

My enquiry was dealt with speedily and politely. The app is easy to use. Reviewed on: 12th February 2026

Unusual story

Tried opening ISA asked for transfer forms none arrived tried again no good gave up Reviewed on: 12th February 2026

Always friendly and helpful staff.

Always friendly and helpful staff. Reviewed on: 12th February 2026

Phone is answered promptly.

Phone is answered promptly. Charlotte was very helpful and efficient. She answered questions accurately Reviewed on: 12th February 2026

Very professional and easy to use.

Very professional and easy to use. Reviewed on: 11th February 2026

Very good

Very good with Natalie Wells today but it all always good with all the staff I see Reviewed on: 11th February 2026

Over the years consistently good all round.

Over the years consistently good all round. Todays customer service was excellent, The assistant was well informed, cheerful, patient and very helpful, Reviewed on: 11th February 2026

Jodie was very helpful.

Jodie was very helpful and prepared to find out the information I needed and send it to me. Reviewed on: 11th February 2026

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