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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6256 reviews)

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4.75

Based on 6,256 reviews, last reviewed 4th Mar 2026

99% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Online access Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6256)

Staff very helpful, and products are competitive

Staff very helpful, and products are competitive Reviewed on: 27th January 2026

Lovely experience when ringing for help.

Lovely experience when ringing for help. Very good instructions from the receiver and nice clear voice a bit help for us elder people. Reviewed on: 27th January 2026

Excellent service, friendly, professional team

Excellent, prompt, friendly and efficient service whenever I’ve needed it and brilliant app to accommodate anything I need to do online. Really good interest rates for loyal savers. Reviewed on: 27th January 2026

1st class service

The staff are friendly efficient and knowledgeable and you feel your money is secure .Nothing is too much trouble for them Reviewed on: 27th January 2026

I have an ISA and it was easy to set up, access and...

I have an ISA and it was easy to set up, access and on top of that great customer service Reviewed on: 27th January 2026

Saffron BS - "A Policy To Please".

First class online service throughout. IT systems well streamlined making it easy take savings accounts out. No unnecessary beaurocratic steps/ paperwork. Operation of accounts slick in terms of deposits/withdrawals. Interest rate remained competitive through BOE base rate reductions. Ts & Cs all clear and easily understood. Bery transparent. All in all Saffron has got the platfirms in place to build from this. Reviewed on: 27th January 2026

Good choice of accounts and helpful if I contact the...

Good choice of accounts and helpful if I contact the branch Reviewed on: 27th January 2026

I have been saving with them for more than 25 years...

I have been saving with them for more than 25 years and always found competitive rates available. The staff are always helpful and courteous Reviewed on: 27th January 2026

First class customer service

Excellent savings products with first class customer service, especially at the Colchester branch that I use regularly. Reviewed on: 27th January 2026

Fantastic team.

Excellent help given by the team in branch and on the phone ref savings Reviewed on: 27th January 2026

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