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Saffron Building Society: Savings reviews

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4.76
Based on 6,381 reviews, last reviewed 12th Apr 2026
111% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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2%
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Latest highest rating:

5

Very friendly and personal touch Zoe was helpful and very friendly which made the whole experience feel very personal. Something most banks don’t offer! Reviewed on: 12th April 2026
Lydia 's avatar
Lydia

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6381)

Savings Review

4
I have a maturity in 3 weeks time. Your Employee told me not to do anything now re reinvestment but wait until the day before my maturity as you are bound to have a better investment product for sale then. Reviewed on: 3rd October 2022
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Saffron Member

Savings Review

5
Telephone service was good. Not at all happy that you pay higher rates of interest on newer issues of basically the same savings products. Reviewed on: 3rd October 2022
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Saffron Member

Savings Review

5
na Reviewed on: 3rd October 2022
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Saffron Member

Savings Review

5
Holly was excellent, polite and efficient. She referred to us having a similar conversation a few months ago and made me feel valued and with a personal connection Reviewed on: 3rd October 2022
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Saffron Member

Savings Review

5
How she listened to my query and gave me a piece of mind. Reviewed on: 3rd October 2022
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Saffron Member

Savings Review

4
Website needs updating. Too slow and prone to crashing. Reviewed on: 3rd October 2022
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Saffron Member

Savings Review

5
Answers to the questions I asked, allows me to make informed decisions Reviewed on: 26th September 2022
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Saffron Member

Savings Review

5
Very helpful Reviewed on: 26th September 2022
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Saffron Member

Savings Review

4
I was surprised to find out that the interest rate on my variable rate e-saver account Issue 16 was 1.05% and yet the new e-saver issue 20 was 1.5%. Could someone explain this to me please? Reviewed on: 26th September 2022
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Saffron Member

Savings Review

5
Security check carried out, requested transaction actioned easily, asked if any other help could be given. Reviewed on: 26th September 2022
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Saffron Member

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