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Saffron Building Society: Savings reviews

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4.76
Based on 6,392 reviews, last reviewed 19th Apr 2026
100% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
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84%
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2%
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Latest highest rating:

5

The staff was extremely helpful and provided an exce... The staff was extremely helpful and provided an excellent customer service. Reviewed on: 19th April 2026
Pelicia P's avatar
Pelicia P

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6392)

Savings Review

4
helpful Reviewed on: 20th June 2022
Saffron Member's avatar
Saffron Member

Savings Review

3
Had forgotten my online account user no. Wanted to be reminded what it was. Took 5 days to send me a reminder letter. Very slow. Reviewed on: 20th June 2022
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Saffron Member

Savings Review

5
I requested certificates of interest. This was quickly organised and I received them in the post within a few days. Reviewed on: 20th June 2022
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Saffron Member

Savings Review

5
I have always found your staff friendly and helpful, both in branch and on the phone, I just wish you had an office in Huntingdon! Reviewed on: 17th June 2022
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Saffron Member

Savings Review

5
No more to say really, except that you are doing everything right in my experience and I am happy to recommend you to friends & family Reviewed on: 15th June 2022
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Saffron Member

Savings Review

5
Everything they helped me do what I needed to do and very efficiently too Reviewed on: 14th June 2022
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Saffron Member

Savings Review

5
Knowledge of staff with regard to products. Reviewed on: 14th June 2022
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Saffron Member

Savings Review

1
the persons were all very good. My problem/complaint is that for ages now I have been unable to pay cheques into my account after 12 noon. The reason I have always been given is its down to your bank. Why don't you change banks then ? Reviewed on: 14th June 2022
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Saffron Member

Savings Review

5
helpful Reviewed on: 14th June 2022
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Saffron Member

Savings Review

4
The person I spoke to. I have always found the people I speak to at Saffron Walden Building Society to very helpful, friendly and efficient. There should be more ways to do things such as changing address online. Reviewed on: 14th June 2022
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Saffron Member

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