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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.76
Based on 6,392 reviews, last reviewed 19th Apr 2026
97% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
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3%
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2%
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2%

Latest highest rating:

5

The staff was extremely helpful and provided an exce... The staff was extremely helpful and provided an excellent customer service. Reviewed on: 19th April 2026
Pelicia P's avatar
Pelicia P

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6392)

Savings Review

5
I was very happy with my experience. Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Upon arrival and during the process of opening the new account the staff members knew their product and dealt with any questions in a highly effective way Reviewed on: 3rd May 2022
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Saffron Member

Savings Review

5
Very helpful Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
All the staff were lovely. And a Relaxed atmosphere. Can’t think of anything to improve on Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Professional, knowledgeable and helpful. Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

4
very helpful Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
The person I spoke to was fantastic. She answered all my questions patiently and made sure that I had understood everything. The reason I have given a low score is the poor rate of interest available. Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Menu too long. After long menu, then very prompt answer and no further passing on. Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
The previous 'phone call I made, the person answering didn't seem to understand what a tax statement was and ended up sending me the wrong thing. (I wasn't sent a request to fill in a survey that time). This time was great service. Reviewed on: 3rd May 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
I have been with your organisation for over 50 years and I am content to remain a customer unfortunately there seems to be a fast turnaround of faces at the counter, not the intimacy of long employed staff as years ago. Reviewed on: 3rd May 2022
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Saffron Member

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