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Saffron Building Society: Savings reviews

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4.77
Based on 6,581 reviews, last reviewed 22nd Apr 2026
129% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
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2%
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2%

Latest highest rating:

5

Zoe was extremely helpful, friendly and professional... Zoe was extremely helpful, friendly and professional and solved my issue. Reviewed on: 22nd April 2026
Janet B's avatar
Janet B

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6581)

Savings Review

5
I didn't fell hurried or flustered and genuinely felt I was being listened to. Reviewed on: 16th February 2022
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Saffron Member

Savings Review

5
Very helpful polite and friendly Reviewed on: 16th February 2022
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Saffron Member

Savings Review

5
Very helpful Reviewed on: 16th February 2022
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Saffron Member

Savings Review

3
Password locked me out after only one attempt. Reviewed on: 10th February 2022
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Saffron Member

Savings Review

3
Had to repeatedly send proof of ID back by letter as you stated it was not sufficient which was highly annoying! Reviewed on: 9th February 2022
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Saffron Member

Savings Review

5
Always had the best experience over the phone, haven’t had such luck with the app Reviewed on: 9th February 2022
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Saffron Member

Savings Review

5
I like to be able to speak to a person with my query and like to know I could go into branch if need be. I appreciate that the organisation is local and for local people. Reviewed on: 8th February 2022
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Saffron Member

Savings Review

5
Dealing with someone who communicated with me as a human and not reverting to process or jargon talk. Very pleasant. Reviewed on: 8th February 2022
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Saffron Member

Savings Review

5
I'm not sure whether your online login procedure works very well. One of the issues I had was to complete the login procedure with a telephone supplied code was not arriving despite being told it had been sent. Reviewed on: 8th February 2022
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Saffron Member

Savings Review

4
I spoke to Saffron on two occasions about the same matter. From the paperwork I received it was apparent that i had been speaking to different offices. There were two SAEs and I was confused as to which to use. Reviewed on: 8th February 2022
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Saffron Member

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