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Saffron Building Society: Savings reviews

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4.84
Based on 7,229 reviews, last reviewed 26th Aug 2026
27% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

I recently visited Andrew at the Royston Branch of S... I recently visited Andrew at the Royston Branch of Saffron Building Society to discuss funds held following the loss of my husband. Andrew was incredi... Read more Reviewed on: 26th August 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7230)

Savings Review

5
Her response was clear and concise Reviewed on: 12th December 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Saffron answer the telephone promptly and are always helpful Reviewed on: 12th December 2022
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Saffron Member

Savings Review

5
Our regular savers were coming to an end. The assistant carried out the necessary actions to close them and start new ones for the coming year in a patient, helpful way and much quicker than we could do it on line. Reviewed on: 12th December 2022
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Saffron Member

Savings Review

5
I appreciate the continued quality service from the call centre and the branches Reviewed on: 5th December 2022
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Saffron Member

Savings Review

5
I like having a branch open for face to face interaction Reviewed on: 5th December 2022
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Saffron Member

Savings Review

5
Very helpful. I did not realise that after opening an online account I would need to wait for an ID to be sent through post. Maybe review your customer journey to see if this could be clearer. It would make better exp + save phone call Reviewed on: 3rd December 2022
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Saffron Member

Savings Review

5
Sorry I didn't take their name. Your customer service is second to none! Reviewed on: 2nd December 2022
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Saffron Member

Savings Review

5
I liked that I managed to speak to someone promptly and they sorted out the problem. I think the bond should have multiple payments allowed in set time as not always possible to transfer larger amount in one go Reviewed on: 29th November 2022
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Saffron Member

Savings Review

5
Very helpful& friendly Reviewed on: 29th November 2022
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Saffron Member

Savings Review

5
My experience in branch was exceptionally good. For the above reasons. Pleasantly unusual in the hurried life style of today. Reviewed on: 29th November 2022
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Saffron Member

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