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Saffron Building Society: Savings reviews

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4.84
Based on 7,230 reviews, last reviewed 27th Aug 2026
26% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Have always found the Royston staff very efficient a... Have always found the Royston staff very efficient and helpful. Reviewed on: 27th August 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7230)

Savings Review

5
Excellent service Reviewed on: 14th November 2022
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Saffron Member

Savings Review

4
Just acknowledge customers who are waiting, and don’t engage in long conversations with customers at the counter if others are waiting Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
As it stands nothing - please do not bring in a text chat service, I believe it is so much better to talk on the phone it is often quicker and less likely to be misinterpreted Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Friendly, helpful, face to face local service. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
I liked the simplicity of the transaction, everything was dealt with via the phone. I found the advice given helpful- it gave me the choice of either waiting to make a decision or acting right away and having the details sorted for me asap Reviewed on: 14th November 2022
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Saffron Member

Savings Review

4
Not applicable Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
I do find the waiting time a little annoying especially if you have a car park ticked nearing its end Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
See above. However I wish that communication had been better in my husband's case when he attempted to take out a cash ISA. He is still waiting for response to his email querying the delay to opening his ISA. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
All the staff are always friendly, polite and courteous. The convenience of having a local accessible branch. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Paperwork received confirming new account did not have interest rate on it. Reviewed on: 14th November 2022
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Saffron Member

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