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Saffron Building Society: Savings reviews

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4.75
Based on 6,246 reviews, last reviewed 2nd Mar 2026
116% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

..excellent support After a short wait my enquiry was dealt with patiently and helpfully. I was talked through resolving being locked out of my account. Reviewed on: 2nd March 2026
Daniel S's avatar
Daniel S

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6246)

Savings Review

5
Very knowledgeable , helpful and cheery. Reviewed on: 22nd February 2020
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Saffron Member

Savings Review

5
Very professional, friendly and efficient. Reviewed on: 20th February 2020
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Saffron Member

Savings Review

5
All the staff were friendly . It felt very different to other places. It was good to be offered a hot drink. Beth was helpful and informative. Reviewed on: 19th February 2020
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Saffron Member

Savings Review

5
Very knowledgeable and helpful and friendly Reviewed on: 18th February 2020
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Saffron Member

Savings Review

2
Very long process for a very simple request. Just wanted to open 2 new accounts - should have done it on-line with a different building society. Late starting, printer did not work, failed to send on-line log-in info! Reviewed on: 14th February 2020
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Saffron Member

Savings Review

5
Beth was very friendly and informative. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Amie was very knowledgeable and helpful and went through everything thoroughly. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Beth saw me quickly when I had not made an earlier appointment. She was helpful with my original query about current interest rates and followed up with other useful information which could be helpful. Reviewed on: 13th February 2020
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Saffron Member

Savings Review

5
Extremely helpful and friendly. Not at all pushy. She gave us additional options and advice which was very helpful. Reviewed on: 12th February 2020
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Saffron Member

Savings Review

5
Amie was very good at conversation and making us feel very relaxed. Her knowledge about your products was superb and she was quite happy to answer any questions and explain anything we didn’t understand. We didn’t feel hurried at all. Reviewed on: 11th February 2020
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Saffron Member

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