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Saffron Building Society: Savings reviews

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4.84
Based on 7,232 reviews, last reviewed 28th Aug 2026
21% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

On-line Banking . Telephone conversation with Saffron staff is just great. It’s a bonus to speak to someone in this country. Today it was Cassie Jones, delightful, hel... Read more Reviewed on: 28th August 2026
Jeffrey L's avatar
Jeffrey L

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7232)

Savings Review

5
Friendly, personable service - could have easily been complicated and difficult but wasn't at all Reviewed on: 1st August 2022
Saffron Member's avatar
Saffron Member

Savings Review

4
Your staff are always welcoming and friendly, feels like a personal service Reviewed on: 27th July 2022
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Saffron Member

Savings Review

1
As you offer an email for queries, if would work if someone actually responded to that enquiry. I was trying to open an account with you. So imagine the initial impression Saffron had given me about its customer service? Reviewed on: 27th July 2022
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Saffron Member

Savings Review

5
She was friendly courteous and patient. Reviewed on: 26th July 2022
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Saffron Member

Savings Review

5
As stated above - the Lady was perfect and supportive and could NOT be improved in any way, shape or form - a credit to yourselves/Saffron Building Society. Reviewed on: 25th July 2022
Saffron Member's avatar
Saffron Member

Savings Review

4
You spoke with a person and there was no delay. Reviewed on: 25th July 2022
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Saffron Member

Savings Review

4
Having opened the account I found it rather confusing and difficult to gain access to the account after I had paid money in to it Reviewed on: 25th July 2022
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Saffron Member

Savings Review

5
The young lady was obviously interested in what I wanted to do and pointed me in the right direction. Reviewed on: 25th July 2022
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Saffron Member

Savings Review

1
Experian seem to be running your company Reviewed on: 25th July 2022
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Saffron Member

Savings Review

5
The transaction was made straightforward and easy, and security was thorough but not a barrier. I was disappointed to find Saffron is not a flexible ISA provider, and this will limit future deposits as value this flexibility Reviewed on: 25th July 2022
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Saffron Member

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