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Saffron Building Society: Savings reviews

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4.84
Based on 7,233 reviews, last reviewed 29th Aug 2026
22% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Great service in Haverhill today switching accounts... Great service in Haverhill today switching accounts over to a better rate Reviewed on: 29th August 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7233)

Savings Review

4
Originally i found it difficult to understand the system, being not very technical. but now i find it more manageable. Reviewed on: 20th April 2021
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Saffron Member

Savings Review

5
Found staff professional, helpful and knowledgeable. Always makes contacting Saffron an easy experience. Telephone manner is also good and clear. Reviewed on: 13th April 2021
Saffron Member's avatar
Saffron Member

Savings Review

5
My dealings with saffron are always brilliant. Reviewed on: 13th April 2021
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Saffron Member

Savings Review

4
QUESTIONS ANSWERED, INFORMATION EXPLAINED AND SUPPORT GIVEN WHEN NECESSARY. SUGGESTIONS TO MAKE PROCESSES EASIER AND OR QUICKER Reviewed on: 6th April 2021
Saffron Member's avatar
Saffron Member

Savings Review

5
It was polite, every effort was made as if by choice not a compulsion--Job satisfaction--I would not seek to change anything, what would you want to discusss Reviewed on: 6th April 2021
Saffron Member's avatar
Saffron Member

Savings Review

4
I always value the contact with Saffron staff; this issue took a bit of sorting out and there was a long wait to be connected to a member of staff, but we got there in the end! Reviewed on: 6th April 2021
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Saffron Member

Savings Review

5
Very helpful. Reviewed on: 31st March 2021
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Saffron Member

Savings Review

5
Not too long a menu to negotiate and telephone answered promptly. Reviewed on: 31st March 2021
Saffron Member's avatar
Saffron Member

Savings Review

4
All ok except very poor rates for savers. No specials on offer so I put my money elsewhere om this occasion. Reviewed on: 30th March 2021
Saffron Member's avatar
Saffron Member

Savings Review

2
Time taken to answer the call was excessive - I completed an online chat whilst on hold where she advised that my query needed to be answered via the phone - you had resource waiting and available for the online chat but not to answer phone Reviewed on: 30th March 2021
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Saffron Member

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