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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6720 reviews)

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4.83

Based on 6,720 reviews, last reviewed 6th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service on the telephone today wi... Excellent customer service on the telephone today with Lewis Hemingway. I love the app and it's functionalities, especially in comparison to other com... Read more Reviewed on: 6th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6720)

Excellent product, very helpful service

Excellent product, v helpful service from professional, friendly and efficient staff Reviewed on: 12th February 2026

Great customer experience at Brentwood

Good customer service - explains everything clearly and I like being able to sort out any issues on branch. Reviewed on: 12th February 2026

Pointlless

You do not specify which product you refer to! Reviewed on: 12th February 2026

Good accounts great customer service

Good accounts great customer service Reviewed on: 12th February 2026

Peace of mind

It always feels very reassuring to come into branch Reviewed on: 12th February 2026

Saving account needed

Would like to be able to save more with you but no products available.. Reviewed on: 12th February 2026

Rates & Service generally very good

Please with the service a mobile app. A bit disappointed on the new ISA rate so we moved some isas else where. Reviewed on: 12th February 2026

Good Professional Service

I am happy as I have no issues, the service is good and resolve any issues that i may have professionally. The rates are good and it is value for money Reviewed on: 12th February 2026

Helpful people on the other end of a phone.

Helpful people on the other end of a phone. Good rates. Good commuincation. Reviewed on: 12th February 2026

Satisfaction

Friendly, welcoming understanding of both queries and requirements Reviewed on: 12th February 2026

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