Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6720 reviews)

View other Saffron Building Society products

4.83

Based on 6,720 reviews, last reviewed 6th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service on the telephone today wi... Excellent customer service on the telephone today with Lewis Hemingway. I love the app and it's functionalities, especially in comparison to other com... Read more Reviewed on: 6th June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Savings reviews (6720)

Excellent Braintree branch.

The staff at the Braintree branch are fantastic Reviewed on: 12th February 2026

Saffron building society review

Staff are always helpful and friendly. Always get a top service Reviewed on: 12th February 2026

Front of desk Bishop's Stortford - Our experience ...

Front of desk Bishop's Stortford - Kendra - was polite., helpful and clear in her actions, however, you do need to add more bodies to the front desk to reduce queuing and allow a degree of privacy to customer interactions - setting up/transferring account details, and other private discussions should be set aside from an audience waiting to be served! Its just not good business practice. Reviewed on: 12th February 2026

My enquiry was dealt with speedily and politely.

My enquiry was dealt with speedily and politely. The app is easy to use. Reviewed on: 12th February 2026

Unusual story

Tried opening ISA asked for transfer forms none arrived tried again no good gave up Reviewed on: 12th February 2026

Always friendly and helpful staff.

Always friendly and helpful staff. Reviewed on: 12th February 2026

Phone is answered promptly.

Phone is answered promptly. Charlotte was very helpful and efficient. She answered questions accurately Reviewed on: 12th February 2026

Very professional and easy to use.

Very professional and easy to use. Reviewed on: 11th February 2026

Very good

Very good with Natalie Wells today but it all always good with all the staff I see Reviewed on: 11th February 2026

Over the years consistently good all round.

Over the years consistently good all round. Todays customer service was excellent, The assistant was well informed, cheerful, patient and very helpful, Reviewed on: 11th February 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from No1 CopperPot Credit Union 4.17 from 5 reviews
Regular Saver Account
from first direct 4.75 from 148 reviews
Savings
from National Counties Building Society 4.26 from 7 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.73 from 1054 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub