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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7170 reviews)

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4.83

Based on 7,170 reviews, last reviewed 5th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Excellent customer service, Harvey always super effi... Excellent customer service, Harvey always super efficient and polite Reviewed on: 5th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7170)

Very good service Rapid responses and good website

Very good service Rapid responses and good website Reviewed on: 31st March 2026

Wanted advice on opening an ISA and transferring an...

Wanted advice on opening an ISA and transferring an ISA and the member of staff was very helpful. Reviewed on: 31st March 2026

Service always good in branch.

Service always good in branch. Polite and welcoming. Show of care. Please consider a Chelmsford branch Reviewed on: 31st March 2026

Zoe was great, helpful and professional

Great to be able to talk to a kind professional human being and not and ultimate AI robotic voice, Zoe was really helpful and nice, the whole process is Reviewed on: 31st March 2026

Great customer service

Always so helpful and patient, with myself and my elderly mothet Reviewed on: 30th March 2026

I appreciate the friendly knowledgeable staff in a c...

I appreciate the friendly knowledgeable staff in a convenient local location. Reviewed on: 30th March 2026

Excellent Service - Exceeding All Expectations!

I believe Kay exceeded expectations on a long and involved issue, followed through to resolution and went over and above with a phone call to check the issue was resolved to my satisfaction and that I was happy with the outcome. Reviewed on: 30th March 2026

I was most impressed by the helpful and useful advic...

I was most impressed by the helpful and useful advice I received Reviewed on: 28th March 2026

online application not easy compared to others, no i...

online application not easy compared to others, no info given on user id that i saw but Chat sorted it very quickly, now to try to move my ISA, normally all covered in primary application Reviewed on: 28th March 2026

Great building society

Great customer service helpful people Reviewed on: 27th March 2026

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