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Saffron Building Society: Savings reviews

4.83
Based on 6,720 reviews, last reviewed 6th Jun 2026
47% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer service on the telephone today wi... Excellent customer service on the telephone today with Lewis Hemingway. I love the app and it's functionalities, especially in comparison to other com... Read more Reviewed on: 6th June 2026
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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6720)

Great service

5
Available on the high street with a welcome, always happy to help and consolidate my savings and offer advise . Local Reviewed on: 28th January 2026

Excellent service

5
Everything has been so straight forward explained well Reviewed on: 28th January 2026

Easy to contact and very helpful.

5
Easy to contact and very helpful. Good regular savings account. Reviewed on: 28th January 2026

A good deal for charity funds

5
Twelve years ago, looking for a place to deposit church funds and get a good return, I came across Saffron's Charity Tracker account. The funds placed in 2014 are still there, providing a return significantly better than that available to charoties from most banks and building societies. Reviewed on: 28th January 2026

A great offering.

5
I have several savings products with Saffron and am very impressed with the rates offered and the ease of use. Reviewed on: 28th January 2026

fantastic in herer today at royston took cash

5
fantastic in herer today at royston took cash Reviewed on: 28th January 2026

PROBLEMS WITH AN INSURANCE COMPANY..

5
I was having problems with an insurance company, which I asked Saffron to look into for me, after both myself and the Saffron phoned them a few times the problem was sorted. I don't think I could have sorted it without their help. Reviewed on: 28th January 2026

The savings account products are great & awesome.

5
The savings account products are great & awesome. Staff are quite friendly and helpful. Reviewed on: 28th January 2026

I like the local branches that are still open.

5
I like the local branches that are still open at tye moment. Customer service generally answer questions pretty quickly. On line services could be a bit quicker to respond. The Portal needs tidying up a bit to make it more intuitive. Reviewed on: 28th January 2026

Service & availability..

5
I have always found your staff available on the phone, responsive & helpful. Your savings products are good value for existing customers. Reviewed on: 28th January 2026

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