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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7171 reviews)

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4.83

Based on 7,170 reviews, last reviewed 5th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Excellent customer service, Harvey always super effi... Excellent customer service, Harvey always super efficient and polite Reviewed on: 5th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7171)

Jodie could not have been more helpful l could not...

Jodie could not have been more helpful l could not have got back into my Saffron account without her help. She showed great patience and experience in dealing with a slightly elderly customer. Reviewed on: 25th March 2026

Great service

Excellent service, issue sorted quickly, very friendly. Reviewed on: 25th March 2026

Excellent customer service from Sophia at Saffron...

I received excellent customer service from Sophia at Saffron Building Society who was very helpful and patient when helping me to reset my user ID and password. Reviewed on: 25th March 2026

Great customer service

Chi was fantastic, and very helpful. She answered all the questions I had, and processed my requests promptly and professionally. Thank you. Reviewed on: 25th March 2026

Empathy and Patience in Spades..

I’ve never dealt with a bank or a building society with staff who all display such empathy and patience. Nothing is too much when it comes to helping you get on line. Their caring nature for the customer shines though Reviewed on: 24th March 2026

Review of savings with Chi Cameron over telephone.

Review of savings with Chi Cameron over telephone. Extremely knowledgeable and transferred and switched maturing account Reviewed on: 24th March 2026

Zoe collins

Phoned today about my isa,s maturing and needed help re investing spoke to a lovely young lady called Zoe and helped sort everything out very helpful Reviewed on: 24th March 2026

Excellent service today.

Excellent service today. Listened to what I was trying to do and did it for me. Reviewed on: 24th March 2026

Good knowledgeable friendly staff .

Good knowledgeable friendly staff . Face to face contact. Reviewed on: 24th March 2026

We spoke to Chia Cameron on the phone and she was ve...

We spoke to Chia Cameron on the phone and she was very helpful and explained everything we needed to know. She also asked if we needed any help with anything else if not to give Saffron a call anytime. Reviewed on: 24th March 2026

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