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Saffron Building Society: Savings reviews

4.77
Based on 6,585 reviews, last reviewed 23rd Apr 2026
127% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Best building society. Clean, surrounding,,and friendly helpful staff. Reviewed on: 23rd April 2026
Keith Easton's avatar
Keith Easton

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6585)

Easy to resolve queries.

5
Easy to resolve queries. Staff are proactive to contact me where a date was not met. Gives peace of mind Reviewed on: 27th January 2026

Absolute joy!

5
Absolute joy to deal with the counter staff, Always polite & helpful Reviewed on: 27th January 2026

Easy access, helpful staff, comparable savings rates.

5
Easy to access account and really helpful staff when you need to phone for assistance. It is an enormous benefit to be able to speak to real people! Also make a valuable community contribution with their volunteer days. Reviewed on: 27th January 2026

Excellent customer service

5
I am currently overseas and missed a call from you. I guessed what it concerned but haven’t got my account details with me. Your agent, Lewis Hemingway, sorted out the issue with minimal hassle for which I was most appreciative. Reviewed on: 27th January 2026

Saffron BS very friendly Society

5
Saffron staff have always gone above and beyond to help with all savings accounts I have had with them. They are local to me and staff are always happy to see me if I just call in to the BS They always explain in my understanding about all accounts that are available to me and nothing is too much trouble Reviewed on: 27th January 2026

Staff at Haverhill extremely helpful when asking for...

4
Staff at Haverhill extremely helpful when asking for assistance Reviewed on: 27th January 2026

Save with Saffron.

5
The staff are always friendly and helpful. Your rates are very good . I’ve just transfered to one of your ISA. My grandchildren have there accounts with you. I also have 2 other accounts with you. Reviewed on: 27th January 2026

I operate a number of best interest rate regular sav...

5
I operate a number of best interest rate regular savings accounts remotely on line because I don’t live near a branch. I get excellent service and attention. Reviewed on: 27th January 2026

Customer excellence

5
I have been opening ISAs with them since 2009. They have all my records, they are able to answer my questions easily. At year end when things are busy they are still fast and slick. So you get the best of both world - a small money provider with big systems to back them up Reviewed on: 27th January 2026

Staff very helpful, and products are competitive

5
Staff very helpful, and products are competitive Reviewed on: 27th January 2026

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