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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5469 reviews)

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4.70

Based on 5,469 reviews, last reviewed 3rd Jan 2026

6% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Lovely to come in to branch staff friendly and helpful. Lovely to come in to branch staff friendly and helpful. Always a pleasure. Reviewed on: 3rd January 2026

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Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5469)

Review of the Saffron Building Society, Savings:

Savings Review

Beth saw me quickly when I had not made an earlier appointment. She was helpful with my original query about current interest rates and followed up with other useful information which could be helpful. Reviewed on: 13th February 2020

Very efficient.

Very efficient. Always happy with the service. Reviewed on: 5th December 2025

Excellent service

A phone call that was answered quickly and the Charlotte efficiently dealt with the query. No issues and all sorted within a very short space of time. Reviewed on: 4th December 2025

Came in to reinvest my isa and was very surprised ho...

Came in to reinvest my isa and was very surprised how quick Max done it. Very friendly and efficient Reviewed on: 4th December 2025

Always have high expectation for saffron as they alw...

Always have high expectation for saffron as they always deliver good service. Reviewed on: 4th December 2025

Charlotte

I needed to contact Saffron as I had locked my account. The phone was quickly answered by Charlotte and she assisted me throughout the process. Charlotte was extremely patient with me as I struggled to reset my account. She took the time to see me through the process and was extremely pleasant and friendly. She is a credit to the company. Thank you Charlotte Reviewed on: 4th December 2025

No queues today in branch, happy with the service r...

No queues today in branch, happy with the service received in Haverhill Reviewed on: 4th December 2025

10/10 service from the Brentwood branch.

10/10 service from the Brentwood branch. Reviewed on: 4th December 2025

Kind helpful and polite and friendly

Kind helpful and polite and friendly Reviewed on: 4th December 2025

Great service, always accommodate me in the Ware bra...

Great service, always accommodate me in the Ware branch. Jake is an excellent young man. Reviewed on: 4th December 2025

I spoke to Charlotte.

I spoke to Charlotte. I did not have to wait long. Charlotte was clear, pleasant and very helpful. Reviewed on: 3rd December 2025

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