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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7176 reviews)

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4.83

Based on 7,174 reviews, last reviewed 6th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Very friendly, understanding staff member Zoe . Very friendly, understanding staff member Zoe . Explained everything well . Reviewed on: 6th August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7176)

The staff are so helpful and knowledgeable.

The staff are so helpful and knowledgeable. They greet every customer with a smile and nothing is too much for them . I would recommend this branch to anyone Reviewed on: 25th February 2026

Bank visit

Very impressive, what more can I say? Reviewed on: 24th February 2026

What amazing customer service!

Kendra at the Bishop’s Stortford branch really helped me out with my savings account. She figured out that my current savings account wasn’t giving me the most for my money so helped me to change it to one that works best for me. She was so informative and really helped me with what I needed. Thank you Reviewed on: 24th February 2026

YOUR STAFF & SERVICE.

The member of your staff who assisted my bank transfer of funds via the phone was kind, attentive, helpful and knowledgeable. All your staff are all first class, my favorite company ordeal with. Reviewed on: 24th February 2026

Much more than just a bank.

As a newly appointed Treasurer of a local community group I have found SBS amazingly easy to work with on all aspects of my role. The group had been through an odd time since Covid with many key Committee members dying, becoming too ill to operate independently or having medical issues. Therefore aspects of the financial operation had been allowed to deteriorate. SBS in a matter of days / few weeks l allowed the group/committee to become functional again. Aspects of their f2f operations are outstanding. Staff are very well trained in all parts of their services. And furthermore give very practical sound advice. Reviewed on: 24th February 2026

Easy to get hold of on the phone and everyone I have...

Easy to get hold of on the phone and everyone I have spoken to has been efficient and swift to process my requests. Opening an account by post was a lot quicker than I expected. For a smaller banking operation, I'm very impressed Reviewed on: 24th February 2026

Excellent customer service

Went in to pay a cheque into my account, was advised that I could update/switch my account to one with a better interest rate - the whole process took 5 minutes. Reviewed on: 24th February 2026

Excellent service!

Charlotte was very informative and helpful in setting up a new account and going through relevant T&Cs Reviewed on: 24th February 2026

professional

Always helpful, professional and friendly. Tied in with an excellent range of competitive products Reviewed on: 24th February 2026

ZOE: such friendly staff

Needed to transfer money out of the account to our bank account. Zoe was friendly and professional and made me me feel she was genuinely interested in me as a person Reviewed on: 24th February 2026

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