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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7176 reviews)

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4.83

Based on 7,174 reviews, last reviewed 6th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Very friendly, understanding staff member Zoe . Very friendly, understanding staff member Zoe . Explained everything well . Reviewed on: 6th August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7176)

My enquiry was dealt with quickly in a polite and pr...

My enquiry was dealt with quickly in a polite and professional way Reviewed on: 24th February 2026

Ethical, personable, trustworthy and helpful

Ethical, personable, trustworthy and helpful Reviewed on: 24th February 2026

Zoe was very cheerful, pleasant and gave a very effi...

Zoe was very cheerful, pleasant and gave a very efficient service. Reviewed on: 24th February 2026

telephone upgrade of isa.

telephone upgrade of isa. very efficient and pleasant experience Reviewed on: 24th February 2026

Excellent customer service

Really easy to get through on the phoneline and Jodie walked me through everything and got it all sorted quickly plus she went above and beyond by talking to me about how to avoid the issue I had in future. Really appreciated it. Reviewed on: 24th February 2026

Zoe Collins

Zoe was very helpful and informative Reviewed on: 24th February 2026

Always excellent service by well trained staff who a...

Always excellent service by well trained staff who always go the extra mile. Nothing is ever a trouble whenever I have needed their assistance. In my view a first class Building Society offering the best service. Reviewed on: 24th February 2026

Thank you to the boys in Brentwood who spent 20 mins...

Thank you to the boys in Brentwood who spent 20 mins helping me get online access to my accounts Reviewed on: 24th February 2026

Charlotte was very helpful and sorted out my issue w...

Charlotte was very helpful and sorted out my issue with your website quickly Reviewed on: 24th February 2026

Very handy that you have a Braintree branch here

Very handy that you have a Braintree branch here Reviewed on: 24th February 2026

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