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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6771 reviews)

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4.83

Based on 6,765 reviews, last reviewed 12th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Kristine was most professional and clearly spoken o... Kristine was most professional and clearly spoken on the telephone. She explained everything very clearly and politely Reviewed on: 12th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6771)

My experience is bit limited having only one saving...

My experience is bit limited having only one savings account at present but I was very impressed with the customer care team I.n assisting me when I encountered some issues in setting up the online account Reviewed on: 27th January 2026

I have accounts to save for my grandchildren and fin...

I have accounts to save for my grandchildren and find them easy to run with a good interest rate Reviewed on: 27th January 2026

Brilliant company for customer service and savings

This company excells in customer service and they have varied savings account to suit all pockets. They have great interest rates on their savings. Reviewed on: 27th January 2026

Fabulous front-facing service !

A lengthy and helpful discussion with Kristine re 2 x matured accounts who was exceptionally efficient and patient. A very wet day so luckily not a long (cross) queue of people behind me. Referred to IFA Wren . Reviewed on: 27th January 2026

Simply good.

Simply good. I can recommend about their service and understanding. Reviewed on: 27th January 2026

Customer friendly and informative.

I have found Saffron Building Society to be extremely customer friendly. Whenever I’ve had occasions to contact them, they confirm what my reason for calling is and so verify that they know what my query/question is which is reassuring. I’ve always been given an answer with an explanation and then asked if my question has been addressed and if I’d like to ask anything else. That’s what l call first class customer service. Reviewed on: 27th January 2026

SBS is a socially minded organisation

Saffron Building Society is a helpful, socially minded organisation. If you need to ask a question, you can phone them and talk to a human. Reviewed on: 27th January 2026

Fair return but web site can be cumbersome

Savings products provide a fair return but the web site sign-up process is cumbersome, and the guidance on choosing a password/phrase is confusing. I chose a long phrase from which I must choose numbered characters to log on - this is not convenient. Reviewed on: 27th January 2026

Customer of Saffron for several years.

Have been a customer of Saffron for several years. Last year I recommended them to a family member which i unusual for me. I only do this on rare occasions when I am very confident of a product and service. Reviewed on: 27th January 2026

Best of both worlds, and local too.

It is very refreshing to find in NE Essex and East Anglia there is still a local, mutual, building society with offices nearby. Combined with online facilities for most types of savings account this is an excellent mix of traditional and modern service. Reviewed on: 27th January 2026

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